Guest Experience Specialist

Michael Wright; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Discounted meals

Free onsite gym membership

Extensive training and development

Access to Norths Collective Academy

Job summary

Norths Collective invites you to join our Customer Service Attendants team in Sydney. You will welcome members and guests, deliver memorable hospitality, and contribute to a vibrant club experience across our venues.

This role includes training and growth opportunities within a supportive community. Key duties include providing efficient service, clearing and resetting tables, handling cash and card transactions, using our in-house ordering system, and upholding high hygiene standards.

Qualifications

• Demonstrated excellent customer service and communication skills.
• RSA and RCG certifications are required.
• Willingness to work across seven days and varied shifts.

Responsibilities

• Provide efficient, friendly service to members and guests.
• Clear and reset tables; keep service areas clean and tidy.
• Accurately process cash and credit transactions.
• Use in-house systems to place orders.
• Maintain hygiene standards for food handling and presentation.
• Communicate effectively with patrons and staff.

Skills

Customer service

Communication

RSA/RCG certification

Tools

POS system

Job description

Norths Collective invites you to join our Customer Service Attendants team in Sydney. You will welcome members and guests, deliver memorable hospitality, and contribute to a vibrant club experience across our venues.

This role includes training and growth opportunities within a supportive community. Key duties include providing efficient service, clearing and resetting tables, handling cash and card transactions, using our in-house ordering system, and upholding high hygiene standards.