Member Support Consultant: Grow Membership, Earn Commissions

300 Goodlife Operations Pty Ltd; Gold Coast City; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Complimentary all-access Goodlife gym

Anniversary leave days

Free gym membership for friends &/

Recognition for service awards

Job summary

Goodlife Health Clubs on the Gold Coast is seeking Sales Consultants (MSC) to energise club growth and help members start their fitness journeys. You will lead promotions, generate high-quality leads, and deliver engaging tours and presentations to prospective members.

You will build strong rapport, solve problems, and maintain a positive customer experience while aiming to meet individual and team targets in a fast-paced, people-first environment.

Qualifications

• Current First Aid & CPR certificates.
• Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
• The ability to solve problems, and overcome obstacles
• Outstanding communication abilities - able to listen, understand, empathise and influence others
• Tenacity with a natural drive to achieve individual targets and team goals
• Customer focused with a desire to achieve exceptional customer outcomes

Responsibilities

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Skills

First Aid & CPR

Rapport building

Problem solving

Communication

Tenacity

Customer focus

Job description

Goodlife Health Clubs on the Gold Coast is seeking Sales Consultants (MSC) to energise club growth and help members start their fitness journeys. You will lead promotions, generate high-quality leads, and deliver engaging tours and presentations to prospective members.

You will build strong rapport, solve problems, and maintain a positive customer experience while aiming to meet individual and team targets in a fast-paced, people-first environment.