Member Services & Admin Specialist — Temp-to-Perm

Sporting Shooters Assosciation of Australia (NSW) Sydney Branch Inc.; Wollondilly Shire Council; On-site; AUD 52,000 - 72,000; Full time

Job summary

SSAA Sydney Branch Ltd (SSAA Sydney) is seeking an Administration & Member Services Assistant to join a small, busy team supporting over 42,000 members. The role covers frontline member contact, memberships processing and admin across clubs, ranges and programs.

You'll work closely with the Executive Officer to handle inquiries, maintain records and assist with events, training and member activities. Temp-to-perm with flexibility and learning opportunities.

Qualifications

• Minimum of two years' office, administration or customer service experience.
• Confidence learning new systems and software.
• Strong written and verbal communication skills.
• Excellent organisational and time-management abilities.
• Willingness to ask questions and learn on the job.

Responsibilities

• Be one of the first points of contact for members by phone and email.
• Process membership applications, renewals, transfers and changes.
• Maintain accurate membership and administrative records.
• Assist with bookings, training, events and member activities.
• Support administration of clubs, ranges and programs.
• Update databases, spreadsheets and online systems.
• Prepare correspondence, reports and documents.
• Assist with events, meetings and training activities.
• Liaise with members, staff, volunteers and external stakeholders.
• Support rosters, bookings and general coordination.

Skills

Customer service

Communication

Organisation

Time management

Initiative

Attention to detail

Job description

SSAA Sydney Branch Ltd (SSAA Sydney) is seeking an Administration & Member Services Assistant to join a small, busy team supporting over 42,000 members. The role covers frontline member contact, memberships processing and admin across clubs, ranges and programs.

You'll work closely with the Executive Officer to handle inquiries, maintain records and assist with events, training and member activities. Temp-to-perm with flexibility and learning opportunities.