Member Services & Admin Coordinator

Golf Recruitment Central; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Job summary

Commonwealth Golf Club in Melbourne is seeking a full-time Membership & Administration Assistant to provide exceptional member service and precise administrative support. You will be the first point of contact for members, handling inquiries in person and by phone, and ensuring smooth membership processes.

The role requires strong organisation, high attention to detail, and the ability to work both independently and as part of a close-knit team.

Qualifications

• Experience in a customer service role.
• Understanding of a Club environment
• Experience managing databases, maintaining accurate records and following processes.
• High level of computer skills across a suite of programs.
• Excellent written and verbal communication skills.
• Excellent numerical skills.

Responsibilities

• Ensure membership processes are conducted in accordance with Club policy and procedures.
• Ensure a high level of customer service is offered at Reception.
• Assist in the daily administration of the Club.
• Assist with the production and distribution of member communication.

Skills

Customer service

Club environment

Database management

Computer skills

Communication skills

Numerical skills

Attention to detail

Organised

Job description

Commonwealth Golf Club in Melbourne is seeking a full-time Membership & Administration Assistant to provide exceptional member service and precise administrative support. You will be the first point of contact for members, handling inquiries in person and by phone, and ensuring smooth membership processes.

The role requires strong organisation, high attention to detail, and the ability to work both independently and as part of a close-knit team.