Membership & Marketing Coordinator

Latrobe Golf Club; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Latrobe Golf Club in Alphington, Melbourne is seeking a Membership Marketing Coordinator. This full-time, on-site role focuses on creating and delivering membership marketing initiatives, managing campaigns, social media content, and membership communications to attract, engage, and retain members.

You will work closely with Club management to ensure consistent brand messaging and a high-quality member experience across events and activities.

Qualifications

• Experience in marketing activities, such as campaign coordination and membership promotion.

Responsibilities

• Develop and implement membership marketing campaigns to attract, engage and retain members.
• Coordinate social media content and digital marketing campaigns.
• Respond to membership inquiries with high-quality customer service.
• Maintain accurate membership records and communications.
• Support promotion and coordination of Club events and functions.
• Collaborate with Club management to ensure consistent branding and member experience.

Skills

Customer service

Clear communication

Campaign coordination

Social media management

Event planning

CRM systems

Content planning

Time management

Education

Marketing/communications/business degree (preferred)

Related qualification (preferred)

Tools

CRM software

Marketing tools

Content management systems

Job description

Latrobe Golf Club is a vibrant, friendly club located in the leafy suburb of Alphington, just 10 km from Melbourne’s CBD. The Cub is bordered by the Yarra River and lined with majestic Red River Gums, offering a scenic and welcoming environment for members and guests. Club membership reflects the diversity of inner-city residents and promotes an inclusive, community-focused atmosphere. In addition to golf, Latrobe provides venue hire for corporate and private functions, making it a versatile destination for events and recreation.

About the Role

The Membership Marketing Coordinator is a full-time, on-site role based at Latrobe Golf Club in the Inner-East Melbourne Area. This role focuses on developing and implementing membership marketing initiatives to attract, engage, and retain members. Day-to-day responsibilities include managing digital and traditional marketing campaigns, coordinating social media content, and maintaining accurate membership records and communications. The Coordinator will respond to membership inquiries, provide high-quality customer service to prospective and current members, and support the promotion and coordination of Club events and functions. Collaboration with Club management and other staff to ensure consistent brand messaging and an excellent member experience is an essential part of the role.

About You

To be successful in this role, you will demonstrate:

Strong customer service skills, with the ability to respond to member and guest inquiries in a timely, professional and helpful manner.

Excellent communication skills, including clear written communication and confident interpersonal interaction with diverse stakeholders.

Experience in marketing activities, such as campaign coordination, basic content creation and membership promotion.

Proficiency in social media platforms and the ability to plan, schedule and monitor engaging content for Club audiences.

Event planning skills to support the coordination and promotion of member events, corporate functions and Club activities.

Organisational and time management abilities to handle multiple tasks and deadlines in a busy club environment.

Comfort with basic office software and membership or CRM systems; familiarity with marketing tools is an advantage.

Prior experience in hospitality, leisure, recreation or membership-based organisations is beneficial.

Relevant qualification in marketing, communications, business or a related field is preferred but not mandatory.

Why Join Latrobe Golf Club?

Join a well-established and growing club with a strong reputation for member service.

Work in a beautiful riverside setting in Melbourne's inner north-east.

Be part of a supportive and professional team environment.

Opportunity to contribute directly to membership growth and Club success.

Diverse role with a mix of administration, marketing, communications, and relationship management responsibilities.

Career development opportunities within a progressive organisation.