Member Experience Specialist - Free Gym & Commission

Zap Fitness; Toowoomba Regional; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Free gym membership

Anniversary leave days

Family memberships

Employee discounts

Paid parental leave

Employee assistance

Job summary

Zap Fitness is seeking a Membership Services Representative in Queensland to deliver a welcoming, high-quality member experience. You will assist members with enquiries, build relationships, and help them stay motivated on their fitness journey in a fast-paced club environment.

Ideal candidates will have a background in premium customer service, a passion for health and fitness, and excellent communication skills. Weekend work is required, with additional days during the week.

Qualifications

• Fast-paced premium customer service experience
• Interest and passion for health and fitness
• Excellent oral and written communication and presentation skills
• Ability to perform in an autonomous environment
• Be available to work Saturdays and some days during the week

Responsibilities

• Create a welcoming, high-quality experience for every member interaction and build relationships.
• Support members with enquiries and help them stay motivated on their fitness journey.

Skills

Fast-paced customer service

Health & fitness passion

Communication skills

Autonomy

Weekend availability

Job description

Zap Fitness is seeking a Membership Services Representative in Queensland to deliver a welcoming, high-quality member experience. You will assist members with enquiries, build relationships, and help them stay motivated on their fitness journey in a fast-paced club environment.

Ideal candidates will have a background in premium customer service, a passion for health and fitness, and excellent communication skills. Weekend work is required, with additional days during the week.