Member Experience & Network Events Coordinator

AHRI; Melbourne; Presencial; AUD 65 000 - 80 000; Tempo integral

Resumo da oferta

AHRI is seeking a Network Events Coordinator to join the Stakeholder Engagement team. You will coordinate AHRI Network Forums, webinars and member engagement events across Australia, working with volunteers, speakers and internal teams to provide engaging online, face-to-face and hybrid experiences.

In this role you will manage event administration, communications, technical coordination and post-event activities, building strong relationships with state networks, speakers and attendees while

Qualificações

• Excellent organisational and administrative skills with strong attention to detail.
• Strong written and verbal communication skills.
• Ability to manage competing tasks, timelines and priorities.
• Customer-centric approach and commitment to prompt, accurate service.
• Confidence supporting live events and troubleshooting technical issues.
• Ability to work independently while contributing in a team.
• Strong problem-solving skills and adaptability.

Responsabilidades

• Coordinate a high volume of online, face-to-face and hybrid events, including speaker coordination and post-event activities.
• Create and manage event records, website registration pages and communications via AHRI's CRM and platforms.
• Support the National Webinar Program and virtual Network Events, including setup, practice sessions and technical support (Zoom).
• Manage communications with speakers, attendees and other stakeholders.
• Maintain accurate event, volunteer and customer data and identify system improvements.
• Develop event surveys and report on member satisfaction and engagement.

Conhecimentos

Organisational skills

Communication

Time management

Customer focus

Live event support

Independent worker

Problem solving

MS Office & CRM

Webinar platforms

Formação académica

Relevant qualification or equivalent experience

Ferramentas

Zoom

CRM systems

Microsoft Office

Outlook

Descrição da oferta de emprego

AHRI is seeking a Network Events Coordinator to join the Stakeholder Engagement team. You will coordinate AHRI Network Forums, webinars and member engagement events across Australia, working with volunteers, speakers and internal teams to provide engaging online, face-to-face and hybrid experiences.

In this role you will manage event administration, communications, technical coordination and post-event activities, building strong relationships with state networks, speakers and attendees while