Member Experience Lead: Growth & Hospitality

Revo Fitness; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Revo Fitness is seeking a passionate Member Experience Lead to provide a simple, welcoming and high-quality experience for our members. You will work with the Club Manager to ensure personalised support and uphold our values in every member touchpoint.

Prior First Aid & CPR certification is required. You will help maintain a safe and hygienic gym environment and engage with members to foster a sense of belonging and community, with field collaboration across Australia.

Qualifications

• Passion for delivering a welcoming member experience
• First Aid & CPR certification required

Responsibilities

• Provide personalised support and uphold our values in every member touchpoint.
• Maintain a safe and hygienic gym environment and engage with members to foster belonging.

Job description

Revo Fitness is a casual growth-focused gym brand offering affordable memberships and 24/7 access to members across Australia. We are seeking a passionate Member Experience Lead to provide a simple, welcoming and high-quality experience for our members.

You will work with the Club Manager to ensure personalised support, maintain a safe and hygienic gym environment, and uphold our values in every member touchpoint. Prior First Aid & CPR certification is required.