Meetings & Events Manager

PARKROYAL Hotels & Resorts; Parramatta; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Attractive salary package

Complimentary parking and dry-cleaning

Hotel discounts

50% off food & beverages

Discounted accommodation

Job summary

PARKROYAL Parramatta, part of Pan Pacific Hotels Group, seeks a driven Meetings & Events Manager to lead the events team and drive sales growth. You will manage existing clients, develop new business, and promote cross-selling across our luxury hotel portfolio.

The role requires strong leadership, client relationship skills and a solid understanding of MICE operations. Join a team focused on delivering exceptional events and guest experiences with robust reporting and planning responsibilities.

Qualifications

• Demonstrated ability to lead a meetings and events team.
• Proven track record at delivering sales targets and revenue growth.
• Strong understanding of MICE (meetings, incentives, conferences, exhibitions).
• Experience in managing client relationships and stakeholder communication.

Responsibilities

• Lead and manage the Meetings & Events team.
• Hands-on role with existing and new clients.
• Promote, generate leads, and cross-sell across the Pan Pacific portfolio.
• Prepare forecasts, plans and reports; assist with budget development.
• Drive growth by acquiring new business and expanding current accounts.
• Provide market intelligence to adapt events strategies.
• Represent the property at trade shows and client events.

Skills

Leadership

Sales targets

MICE

Client relationships

Tools

Opera PMS

Delphi

Job description

Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates six hotels including PARKROYAL Parramatta, conveniently located in the epicentre of Parramatta's busy eat street. Featuring 286 guest accommodation rooms, 13 meeting spaces, Table 30, BAR30 & Bistro, PARKROYAL Parramatta is the best choice among Parramatta's hotels.

We are seeking a results driven Meetings & Events Manager to join our team. This is a great opportunity to work within a strong team to develop your career in a supportive, fun and customer focused environment.

Attractive salary package

Complimentary parking and dry-cleaning

Hotel discounts through our global alliance program Discovery

50% off food and 50% off beverages at the hotel's restaurant and Bar

Discounted accommodation across worldwide Pan Pacific Hotels Group properties

Ongoing learning and development through our learning experience platform

Complimentary meal whilst on shift

Health and Wellbeing - Employee Assistance Program & access to discounted BUPA health cover (offered at a special rate and not part of the standard package)

Reward and Recognition Program

The successful candidate:

As the Meetings & Events Manager you will be responsible for the overall success of events at PARKROYAL Parramatta. Your purpose, includes but not limited to:

• Leading and Managing the Meeting & Events team.
• Hands-on role managing existing clients and new clients.
• Actively promoting, generating leads, and cross selling across the Pan Pacific Hotels Group portfolio and work with team members to maximise opportunity.
• Complete forecasts, plans, and reports and help prepare the departmental budget and financial plans.
• Drives successby generating new business and growing existing business
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in meeting & events strategies.
• Develop strong community and public relations by maintaining property participation in local, regional and national trade shows, client events, and other client related activities as required.

Ideally you will have:

• A passion for delivering strong sales results, successful clients events while having fun.
• Demonstrated meeting and events experience, gained in hospitality, venues, PCO or events industries.
• A thorough understanding of MICE, including sales and operations
• Experience at leading, managing and motivating teams.
• Passion for managing customer relationships and internal stakeholder relations.
• Strong presentation, communication and interpersonal skills.
• Strong analytical, time management and multi-taking skills.
• Experience with Opera and Delphi is high desirable. (Training provided)

Everything we do at PARKROYAL Hotels & Resorts - what guests can see, and can't - is the service of our people. We are an equal opportunity employer and because we want you to feel empowered to realize your full potential, we find joy in ensuring that the best in us, brings out the best in you.

*Please note only successful candidates will be contacted.