Event Operations Supervisor

PARKROYAL Hotels & Resorts; Melbourne; Vor Ort; AUD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Monthly dry-cleaning allowance

Hotel discounts through Pan Pacific

50% off food and 50% off beverages

Discounted accommodation across Panpac

Complimentary duty meal per shift

Zusammenfassung

Pan Pacific Hotels Group is seeking an Event Operations Supervisor for PARKROYAL Monash Melbourne on a permanent full-time basis. You will coordinate event operations, supervise associates on shift and ensure outstanding service across banquets, restaurant and bar outlets.

The successful candidate will have prior F&B supervisory experience in a hotel, strong organisation, and an RSA certificate. Weekend and public holiday shifts apply.

Qualifikationen

• Experience as Food & Beverage team leader or supervisor in a hotel restaurant.
• Experience in event set-up/pack-down and banquet operations.
• Demonstrated service recovery skills.
• A Responsible Service of Alcohol certificate is essential for this role.
• Excellent written and verbal communication; ability to multi-task.

Aufgaben

• Coordinate event operations and supervise associates on shift.
• Ensure smooth operation of banquets, events spaces, and dining outlets.
• Assist with rostering, team development and department training.

Kenntnisse

F&B Leadership

Event Operations

Banquet Ops

Team Leadership

Service Recovery

RSA Certificate

Communication

Multi-tasking

Scheduling

Jobbeschreibung

Pan Pacific Hotels Group has close to 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across our three internationally renowned brands, PARKROYAL, PARKROYAL Collection and Pan Pacific.

PARKROYAL Monash Melbourne are currentlylooking for a passionate and energetic,Event Operations Supervisor to join ourteam on a permanent full-time basis.

The successful applicant will be responsible for the coordination of event operations and supervising associates on shift. You will be driven and are passionate about providing service excellence across our Event spaces, Restaurant and Bar

The Role:

Be responsible for ensuring the smooth operation of our banquets and events spaces as well as support for restaurant, bar and in room dining outlets.

Ensure our guests and event goers receive friendly, efficient service while having excellent event and dining experience.

Ensuring a positive, team orientated approach to leading

Assist with rostering, team development and overall coordination & training of the department.

Ideally you will have:

A passion for the hospitality industry

Previous experience as a Food & Beverage Team Leader or Supervisor within a Hotel restaurant environment

Experience in event set-up/pack-down, banquet operations and supervising different measures of service

Demonstrated Service Recovery skills

A Responsible Service of Alcohol certificate is essential for this role.

Demonstrated ability to multi-task and meet deadlines

Excellent written and verbal communication skills

This role and will include weekends and public holidays.

What we offer you:

A monthly dry-cleaning allowance for work attire

Hotel discounts through our global alliance program Pan Pacific Discovery

50% off food and 50% off beverages at Australian PPHG hotel’s restaurants, bars and café

Discounted accommodation across worldwide Pan Pacific Hotels Group properties

Complimentary duty meal per shift

This is a great opportunity to grow your career with a diverse & dynamic team in Melbourne’s fastest growing business precinct in the South-East!

Join us in creating memorable experiences for our guests through PARKROYAL’s signature warmth and approachable service in this landmark destination!