Medical Receptionist – Wodonga Medical Centre

Family Doctor Pty Ltd.; Wodonga; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Employee discount program

Wellness hub

Job summary

Family Doctor Pty Ltd. is seeking a casual Medical Receptionist to join our team in Wodonga. The role focuses on frontline reception, patient guidance through administrative and financial aspects of care, and supporting doctors and staff.

You will work in a fast-paced clinic, requiring strong communication, IT skills, and a commitment to high-quality patient service. Career development opportunities and employee wellness benefits are offered.

Qualifications

• Strong communication and IT skills.
• Medical receptionist experience is advantageous.
• Ability to multitask in a fast-paced environment.
• Maintain a high level of professionalism and confidentiality.
• Experience using Best Practice software advantageous.
• Attention to detail and customer service experience.
• Professional training and opportunities for career development.

Responsibilities

• Providing high-quality reception and secretarial services to patients, doctors, and staff.
• Greeting patients and visitors in person and on the phone.
• Scheduling appointments for patients.
• General office and administrative duties.
• Opening and closing the clinic as required.

Skills

Strong communication

IT skills

Customer service

Multitasking

Professionalism

Confidentiality

Attention to detail

Tools

Best Practice software

Job description

Family Doctor are seeking a casual Medical Receptionist to join our team.

About us:

Family Doctor is a group of fully GP-owned and operated medical and dental practices, and is committed to providing high-quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care.

Working with us comes with plenty of benefits, with the opportunity to fast-track your professional development and work with some of the best resources available for professionals in all practice areas.

About the role:

We are looking for a receptionist who values teamwork and has a high regard for quality patient care. This role provides the front-line services and has the responsibilities of guiding our patients through administrative and financial aspects of their treatment.

Tasks include but are not limited to:

• Providing high-quality reception and secretarial services to the patients, doctors, and staff
• Greeting patients and visitors in personal and on the phone
• Scheduling appointments for patients
• General office and administrative duties
• Opening and closing the clinic as required

About you:

• Strong communication and IT skills
• Previous medical receptionist experience (advantageous)
• Ability to multitask
• The ability to maintain a high level of professionalism and confidentiality
• Experience using Best Practice software (advantageous)
• Critical attention to detail
• Experience in customer service
• Ability to work in a fast-paced environment
• Opportunity for career development
• Dedicated team of professionals
• Professional training
• Increase your existing knowledge of medical terminology as well as various medical services
• Access to Employee discount program and wellness hub!

Wodonga sits on the Victorian side of the Murray River, partnering with Albury to form a thriving twin-city region of over 90,000 people. Located midway between Melbourne and Sydney, it offers all the amenities of a major regional centre surrounded by spectacular natural beauty.

Lifestyle & Families

Wodonga Senior Secondary College, Catholic College Wodonga, and La Trobe University’s Albury-Wodonga campus provide excellent education pathways. The combined Albury-Wodonga region offers comprehensive shopping, dining, and cultural facilities. Gateway Village and Wodonga Plaza provide retail convenience.

Living & Recreation

Affordable family homes and rural lifestyle properties are available. The Murray River offers swimming, fishing, and water sports, while nearby Mount Beauty, Falls Creek, and Mount Hotham provide world-class skiing and mountain biking. The Murray to Mountains Rail Trail is one of Australia’s best cycling trails. Lake Hume provides boating and camping. Rutherglen and King Valley wine regions offer outstanding food and wine experiences on weekends. With its four seasons, diverse recreation, and strong community, Wodonga delivers an exceptional regional lifestyle.