Medical Receptionist – Advantage Medical Rosebud

Family Doctor Pty Ltd.; Melbourne; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Employee discount program

Wellness hub

Job summary

Family Doctor Pty Ltd is seeking a casual Medical Receptionist to join our team across clinics in the Mornington Peninsula. You will deliver front-desk reception, manage patient flow, handle appointments, and support doctors and staff with administrative duties.

Ideal candidates have strong communication and IT skills, are professional, confidential, and able to multitask in a fast-paced environment. Experience in medical administration and familiarity with Best Practice software are advantages.

Qualifications

• Strong communication and IT skills.
• Previous medical receptionist experience is advantageous.
• Ability to multitask and maintain professionalism.
• Experience with medical terminology and customer service is beneficial.

Responsibilities

• Provide high-quality front-desk reception and clerical support to patients, doctors and staff.
• Work across multiple clinics within the area as needed.
• Greet patients in person and on the phone, and schedule appointments.
• Perform general office and administrative duties, including opening/closing.

Skills

Communication skills

IT skills

Multitasking

Confidentiality

Customer service

Best Practice software

Tools

Best Practice Software

Job description

Family Doctor are seeking a casual Medical Receptionist to join our team. About us: Family Doctor is a group of fully GP-owned and operated medical and dental practices, and is committed to providing high-quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care. Working with us comes with plenty of benefits, with the opportunity to fast-track your professional development and work with some of the best resources available for professionals in all practice areas. About the role: We are looking for a receptionist who values teamwork and has a high regard for quality patient care. This role provides the front-line services and has the responsibilities of guiding our patients through administrative and financial aspects of their treatment. Tasks include but are not limited to:

• Providing high-quality reception and secretarial services to the patients, doctors, and staff
• Ability to work in multiple clinics in the area
• Greeting patients and visitors in personal and on the phone
• Scheduling appointments for patients
• General office and administrative duties
• Opening and closing the clinic as required

About you:

• Strong communication and IT skills
• Previous medical receptionist experience (advantageous)
• Ability to multitask
• The ability to maintain a high level of professionalism and confidentiality
• Experience using Best Practice software (advantageous)
• Critical attention to detail
• Experience in customer service
• Ability to work in a fast-paced environment
• Opportunity for career development
• Dedicated team of professionals
• Professional training
• Increase your existing knowledge of medical terminology as well as various medical services
• Access to Employee discount program and wellness hub!

The Mornington Peninsula is one of Australia’s most desirable coastal regions, offering an exceptional lifestyle just 60-90 minutes from Melbourne’s CBD. World-class wineries, stunning beaches, natural hot springs, and a thriving food scene make it a coveted destination for families and professionals alike.

Lifestyle & Families

Rosebud is the commercial heart of the southern Peninsula, with a long, family-friendly beach stretching along Port Phillip Bay. Excellent schools include Rosebud Secondary College, Rosebud Primary, and Padua College. The Rosebud Plaza Shopping Centre provides comprehensive retail, while the foreshore features playgrounds, BBQ areas, and a vibrant Saturday market.

Living & Recreation

Affordable beachside living with stunning bay views and sunsets. The Peninsula Hot Springs is nearby, along with world-renowned wineries like Red Hill Estate and Montalto. Point Nepean National Park, Cape Schanck lighthouse, and the spectacular ocean beaches of Gunnamatta and Portsea provide endless weekend adventures. Safe bay swimming, kayaking, paddle boarding, and diving make this an outdoor enthusiast’s paradise.