Medical Receptionist/Secretary

seek.com.au; Brisbane; On-site; AUD 30,000 - 39,000; Part time

Job summary

K A Green Medical in Brisbane and Ipswich is seeking an experienced Medical Receptionist/Secretary to join on a part-time basis (2–3 days per week, with one day in Ipswich). You will greet patients, manage bookings, answer inquiries, and maintain records to support clinicians and an efficient practice.

The role requires strong customer service, excellent communication, and proficiency with medical software and EHR systems, all while staying organized in a fast-paced healthcare setting.

Qualifications

• Previous experience as a Medical Receptionist or in a similar administrative role within a healthcare setting.
• Strong customer service skills and the ability to interact with patients in a compassionate and professional manner.
• Excellent written and verbal communication skills.
• Proficiency in using medical software and electronic health record systems.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively in a fast-paced environment.
• Familiarity with medical terminology and procedures.

Responsibilities

• Greeting and welcoming patients in a friendly and professional manner.
• Managing patient appointments, including booking, rescheduling, and cancellations.
• Handling patient inquiries and directing them to the appropriate team members.
• Maintaining accurate and up-to-date patient records and files.
• Ensuring the smooth and efficient running of the medical practice.

Skills

Customer service

Organizational skills

Communication skills

Medical software / EHR

Attention to detail

Team collaboration

Medical terminology knowledge

Job description

We are seeking an experienced and highly organized Medical Receptionist/Secretary to join our medical practice in Brisbane and Ipswich. This is a part-time position, 2 to 3 days per week, with one day a week in Ipswich. As the Medical Receptionist/Secretary, you will play a crucial role in providing exceptional customer service and administrative support to our patients and clinical team.

What you'll be doing

Greeting and welcoming patients in a friendly and professional manner

Managing patient appointments, including booking, rescheduling, and cancellations

Handling patient inquiries and directing them to the appropriate team members

Maintaining accurate and up-to-date patient records and files

Ensuring the smooth and efficient running of the medical practice

What we're looking for

Previous experience as a Medical Receptionist or in a similar administrative role within a healthcare setting

Strong customer service skills and the ability to interact with patients in a compassionate and professional manner

Excellent written and verbal communication skills

Proficiency in using medical software and electronic health record systems

Strong organizational skills and attention to detail

Ability to work collaboratively in a fast-paced environment

Familiarity with medical terminology and procedures

What we offer

At K A Green Medical, we are committed to creating a positive and supportive work environment for our employees.

About us

K A Green Medical is a leading provider of high-quality medical services in the Brisbane area. We are practice with a strong focus on patient-centered care. Our team of dedicated professionals is passionate about delivering the best possible healthcare experience to our patients.