Medical Receptionist - Radiology

Panorama Radiology Specialists; Gold Coast City; On-site; AUD 45,000 - 55,000; Full time

Job summary

Panorama Radiology Specialists is seeking an experienced radiology receptionist to join our Benowa-based, doctor-owned multimodality clinic on the Gold Coast in a full-time role. The team is friendly and highly experienced, committed to exceptional patient care using state-of-the-art imaging technology.

The successful candidate will manage bookings, data entry, referrals, and billing while engaging professionally with clinicians and patients.

Qualifications

• Minimum 12 months radiology receptionist experience.
• Excellent customer communication skills and strong organisational abilities.
• Experience with Karisma RIS software is preferred.
• Understanding Medicare billings in radiology contexts.

Responsibilities

• Schedule appointment bookings and process billings.
• Enter and process patient data accurately.
• Schedule bookings and manage procedural enquiries.
• Engage effectively with referring clinicians and patients.
• Communicate with Imaging Technologist and Radiologist staff.
• Support the Radiologist and Business Manager to optimise efficiency and patient care.

Skills

Customer communication

Organisational skills

Attention to detail

Team collaboration

Phone etiquette

Tools

Karisma RIS

Job description

Panorama Radiology Specialists is seeking an experienced, enthusiastic and service-focused radiology receptionist to join our comprehensive multimodality radiology clinic at Benowa on the Gold Coast on a fulltime basis. Our doctor-owned clinic is operated by a friendly, highly experienced team committed to providing exceptional service and patient care using comprehensive state of the art medical imaging technology.

Key responsibilities

• Scheduling appointment bookings and processing billings
• Efficiently and accurately enter and process patient data
• Scheduling bookings and managing procedural enquiries
• Engaging effectively and respectfully with referring clinicians and patients
• Communicating and collaborating with Imaging Technologist and Radiologist doctor staff
• Supporting the principal Radiologist and Business Manager to optimise efficiency, workflow and patient care

About you

• A minimum of 12 months radiology receptionist experience is required
• Outstanding customer communication skills, excellent organisational skills, efficiency and focus in a busy work environment
• Respect for fellow team members, patients and referring clinicians
• Ability to adapt quickly and communicate effectively within a supportive team environment
• A positive and enthusiastic outlook, and a high standard of presentability
• Preferably experience with Karisma radiology RIS software system
• Exceptional communication and interpersonal skills in person and on telephone calls
• An understanding of Medicare billings in the radiology space
• A high level of attention to detail
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