Medical Receptionist | Patient‑Focused Front Desk

Real Therapy Solutions; Sydney; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Better rosters

Annual leave

Christmas break

Fitness discounts

Counselling via EAP

Healthcare discounts

Referral bonuses

Novated leasing

Job summary

Nexus Hospitals in Sydney’s NSW region invites a compassionate Receptionist/Administration Officer to join Kogarah Private Hospital on a permanent part‑time basis (minimum 60 hrs/fortnight). You will be the friendly first point of contact and ensure smooth front‑line operations.

You will manage patient documentation, invoicing, liaise with health funds, and coordinate theatre bookings, while supporting a multidisciplinary team to deliver safe, patient‑centred care.

Qualifications

• Experience in an administrative role within a medical, healthcare or hospital setting.
• Proficiency in Microsoft Office and Patient Management Software.
• Ability to develop and maintain strong working relationships with patients, doctors, staff and other stakeholders.
• Solid time management, organisational and communication skills.
• Ability to work flexible hours Monday to Friday roster.

Responsibilities

• Deliver a high level of patient and visitor care, acting as the first point of contact for the hospital
• Ensure documentation is accurately recorded and patient accounts are invoiced, receipted and reconciled
• Liaise with health funds and complete checks
• Manage theatre bookings and ensure lists are distributed accordingly
• Promote a culture of continuous improvement, safety and excellence across all areas of the hospital

Skills

Healthcare admin

MS Office

Patient management software

Relationship building

Time management

Flexible hours

Tools

Microsoft Office

Job description

Nexus Hospitals in Sydney’s NSW region invites a compassionate Receptionist/Administration Officer to join Kogarah Private Hospital on a permanent part‑time basis (minimum 60 hrs/fortnight). You will be the friendly first point of contact and ensure smooth front‑line operations.

You will manage patient documentation, invoicing, liaise with health funds, and coordinate theatre bookings, while supporting a multidisciplinary team to deliver safe, patient‑centred care.