Receptionist / Administrator

Real Therapy Solutions; Sydney; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Better rosters

Annual leave

Christmas break

Fitness discounts

Counselling via EAP

Healthcare discounts

Referral bonuses

Novated leasing

Job summary

Nexus Hospitals in Sydney’s NSW region invites a compassionate Receptionist/Administration Officer to join Kogarah Private Hospital on a permanent part‑time basis (minimum 60 hrs/fortnight). You will be the friendly first point of contact and ensure smooth front‑line operations.

You will manage patient documentation, invoicing, liaise with health funds, and coordinate theatre bookings, while supporting a multidisciplinary team to deliver safe, patient‑centred care.

Qualifications

• Experience in an administrative role within a medical, healthcare or hospital setting.
• Proficiency in Microsoft Office and Patient Management Software.
• Ability to develop and maintain strong working relationships with patients, doctors, staff and other stakeholders.
• Solid time management, organisational and communication skills.
• Ability to work flexible hours Monday to Friday roster.

Responsibilities

• Deliver a high level of patient and visitor care, acting as the first point of contact for the hospital
• Ensure documentation is accurately recorded and patient accounts are invoiced, receipted and reconciled
• Liaise with health funds and complete checks
• Manage theatre bookings and ensure lists are distributed accordingly
• Promote a culture of continuous improvement, safety and excellence across all areas of the hospital

Skills

Healthcare admin

MS Office

Patient management software

Relationship building

Time management

Flexible hours

Tools

Microsoft Office

Job description

Job Description

At Nexus Hospitals, we believe every patient deserves the quality and comfort of world‑class care, right in their own community. We also believe that every team member deserves a life that keeps them at their best. With a proud, growing network of 21 specialist hospitals across Australia, we offer the scale, stability and impact of a national healthcare leader, but with the tight‑knit heart of a local team. By focusing on elective, day and short‑stay surgeries, we provide our teams with a healthier work rhythm, so you can build a career you’ll be proud of without sacrificing what matters most to you. Join us and discover a workplace built for humans – where world‑class care meets a world‑class life.

About the role

We have a great opportunity for an enthusiastic Receptionist/Administration Officer with experience in the medical industry to join us on a Permanent Part‑time basis, minimum 60hrs per fortnight. Monday to Friday flexible roster.

About Kogarah Private Hospital: The hospital is a purpose‑built day surgery with excellent facilities. It has 3 Operating Theatres and offers a variety of specialties including Ophthalmology, Orthopaedics, Oral/Maxillofacial, Dental and Gynaecology. It is conveniently located close to public transport and Kogarah shopping hub.

As a Receptionist/Administration Officer you are the heartbeat of our team, bringing our mission of the best possible care to life. You’ll support the smooth running of our facility by driving administrative excellence and patient safety at every stage of their journey. Through close collaboration with our multidisciplinary team, you’ll ensure outcomes that are positive, reliable and centred on the person in front of you. With respect and collaboration, you will:

• Deliver a high level of patient and visitor care, acting as the first point of contact for the hospital
• Ensure documentation is accurately recorded and patient accounts are invoiced, receipted and reconciled
• Liaise with health funds and complete checks
• Manage theatre bookings and ensure lists are distributed accordingly
• Promote a culture of continuous improvement, safety and excellence across all areas of the hospital

Who we’re looking for

You are a compassionate and dedicated professional who pairs clinical excellence with a genuinely warm, patient‑first approach. You thrive in a collaborative, down‑to‑earth environment and take real pride in the high standard of care you provide. To succeed in this role, you will have:

• Experience in an administrative role within a medical, healthcare or hospital setting
• A high level of computer/technical skills, particularly Microsoft Office and Patient Management Software
• Ability to develop and maintain strong working relationships with patients, doctors, staff and other stakeholders
• Solid time management, organisational and communication skills
• Ability to work flexible hours throughout the Monday to Friday roster

We’d love it if you also had:

• Experience in FYDO
• A background in a private day/short stay hospital environment

Why Nexus

With us, you’ll:

• Bring world‑class care home to your community: help us provide a level of care you’d trust for yourself and your family
• Be part of a team that has your back and keeps you strong: our teams are high performing but incredibly down to earth
• Seize the growth that’s yours for the taking: don’t wait for permission to move forward – just ask!
• Get the support you need for the life you want: we respect your time as much as your dedication and expertise

Benefits

• Better rosters: predictable schedules with minimal to no weekend shifts, giving you the freedom to plan your life
• Time to recharge: 4 weeks of annual leave to rest and reset
• The ultimate Christmas break: up to three weeks off over the festive season during our extended hospital closure
• Health & wellbeing: gym discounts via Fitness Passport and free, confidential counselling through our EAP
• Healthcare discounts: substantial savings on surgical procedures at Nexus facilities for you and your family
• Everyday savings: exclusive online rewards and discounts across major national retailers
• Referral bonuses: earn a cash bonus when you introduce great talent to our growing network
• Novated leasing option: discounts on travel and transport

Equal Opportunity Statement

Nexus Hospitals is an equal opportunity employer, committed to diversity, equity and inclusion. We welcome applications from people of all backgrounds and strive to provide a recruitment experience that’s fair, inclusive and accessible.

Pre‑employment Screening

Please note that this position requires pre‑employment screening, including: a recent criminal history check, confirmation of Australian working rights, a working with children or vulnerable people check, in line with the requirements of the relevant state or territory, evidence of immunisation. Immunisation and vaccination requirements are aligned with the relevant health standards in each state.