Medical Receptionist - Part-Time, Mental Health Clinic

Mind Oasis Clinic; Melbourne; On-site; AUD 42,000 - 54,000; Part time

Job summary

Mind Oasis Clinic invites applications for two Medical Receptionist positions in our newly established Brighton clinic, expanding our Melbourne team. The part-time roles emphasize warm patient interactions, smooth reception, and support across administration and clinic operations.

You will manage appointments, handle enquiries, assist clinicians, maintain records, and help with inventory, events, and GP liaison activities.

Qualifications

• At least 2 years of experience in medical reception, healthcare administration or similar customer-facing role.
• Excellent communication and interpersonal skills, with a friendly and professional manner.
• Immaculate personal presentation and a polished, professional demeanour.
• Confidence communicating with GPs and practice managers, including presenting clinic services at GP luncheons and professional meetings.
• Strong organisational skills and attention to detail.
• Ability to multitask, prioritise responsibilities and work independently.
• A proactive, hands-on attitude and willingness to assist with a variety of tasks.
• Confidence using computers, email, Microsoft Office and general office equipment.
• High standards of cleanliness, presentation and professionalism.
• Reliability and ability to work collaboratively in a small team.
• Flexibility to work rotating shifts and cover staff leave when required.

Responsibilities

• Provide a warm, professional and welcoming experience for patients and visitors.
• Manage patient appointments, enquiries, check-ins, payments and general reception duties.
• Assist psychiatrists and other clinicians with day-to-day administrative and operational needs.
• Maintain accurate patient records and handle confidential information appropriately.
• Respond promptly and professionally to patient and clinician requests.
• Maintain a clean, tidy and presentable clinic environment including reception, waiting areas, kitchenette and patient refreshment station.
• Monitor clinic facilities and coordinate maintenance and operational issues.
• Take ownership of the overall presentation and smooth day-to-day running of the clinic.
• Source, purchase and replenish office stationery and other clinic consumables.
• Coordinate orders, deliveries and supplier enquiries.
• Visit local GP practices to deliver clinic information and promotional materials.

Skills

Medical reception

Healthcare administration

Customer-facing

Communication

Interpersonal skills

Organisational skills

Multitasking

Proactive attitude

Computer literacy

Tools

Halaxy

Job description

Mind Oasis Clinic invites applications for two Medical Receptionist positions in our newly established Brighton clinic, expanding our Melbourne team. The part-time roles emphasize warm patient interactions, smooth reception, and support across administration and clinic operations.

You will manage appointments, handle enquiries, assist clinicians, maintain records, and help with inventory, events, and GP liaison activities.