Front Desk & Clinic Admin – Part-Time, Growth

Blokes Psychology; Melbourne; On-site; AUD 32,000 - 41,000; Part time

Job summary

Blokes Psychology, a Melbourne-based mental health provider, is seeking a warm receptionist for two to three days per week across Hawthorn and Cheltenham clinics. This front desk role handles calls, admin, intake, and patient bookings while supporting a busy practice with discretion and empathy.

Experience in medical or allied health reception is preferred, but strong administrative skills and a positive attitude are highly valued.

Qualifications

• Long-term home in practice administration.
• Warm, professional customer service and strong communication.
• Empathy and ability to stay calm under pressure.
• Excellent organization and multitasking in a busy clinic.
• Experience in medical/allied health reception preferred.

Responsibilities

• Answer calls and greet clients warmly; take accurate messages.
• Handle admin and intake tasks; manage bookings in the practice system.
• Process payments, rebates and third-party billing where applicable.
• Maintain confidentiality and professional standards.
• Support day-to-day clinic operations and restocking.

Skills

Warm customer service

Active listening

Clear communication

Discretion

Attention to detail

Tools

Zanda

Microsoft Office

Gmail

Slack

Asana

Job description

Blokes Psychology, a Melbourne-based mental health provider, is seeking a warm receptionist for two to three days per week across Hawthorn and Cheltenham clinics. This front desk role handles calls, admin, intake, and patient bookings while supporting a busy practice with discretion and empathy.

Experience in medical or allied health reception is preferred, but strong administrative skills and a positive attitude are highly valued.