Medical Receptionist - part time

Ausdocs Holdings Group; Rockhampton Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Onsite training and development

Job summary

CQ Medicentre Northside and CQ Medicentre Southside are two privately owned General Medical practices in Queensland. We are seeking an experienced Medical Receptionist to join on a permanent part-time basis at both sites, with hours 8.00 am–5.00pm Monday to Friday and Saturday 8:30am–12:30pm.

You will greet patients, manage appointments, maintain patient records, and handle payments using TYRO, DVA, Workcover, and Medicare billing. A reliable, punctual and team-oriented attitude is essential.

Qualifications

• Minimum 12 months experience as a medical receptionist (ideal).
• Experience with Best Practice software (preferred).
• Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing.
• Comprehension of and dedication to patient confidentiality.

Responsibilities

• Greeting and welcoming patients, answering phone enquiries, making and confirming appointments, and managing customer accounts.
• Maintain the Best Practice patient database.
• Process and receipt payments using TYRO, DVA, Workcover and Medicare billing.
• General housekeeping and upkeep of reception area and Doctors consulting rooms.

Skills

Medical Receptionist experience

Best Practice software

TYRO

Medicare billing

Patient confidentiality

Verbal communication

Reliability & punctuality

Tools

Best Practice software

TYRO

Medicare billing systems

Job description

CQ Medicentre Northside and CQ Medicentre Southside are two privately owned General Medical practices providing families with medical care in a warm, inclusive, and caring environment. We pride ourselves on building positive patient experiences, whilst delivering exceptional healthcare and contributing to a healthy community.

About the role

We have an exciting opportunity for an ideally experienced Medical Receptionist to join our team on a permanent part-time basis at both sites. Opening hours of the Practices are 8.00 am to 5.00pm Monday to Friday, and Saturday 8:30am to 12:30pm.

Your responsibilities

• Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries
• Maintenance of the Best Practice patient database
• Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• General housekeeping and upkeep of reception area and Doctors consulting rooms

About you

You are an experienced Medical Receptionist that can work autonomously and efficiently. You are motivated and enthusiastic, and enjoy being a part of a fun and dynamic team.

Skills & Experience:

• Minimum 12 months experience as a medical receptionist (ideal)
• Experience with Best Practice software (preferred)
• Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• Comprehension of and dedication to patient confidentiality
• Exceptional verbal communication and interpersonal skills
• Reliable and punctual

Why us?

• Flexibility with working hours
• Remuneration will be variable based on experience and qualifications
• Supportive, family-friendly and inclusive team environment
• Two convenient Rocky central practice locations
• Onsite training and development will be provided