Medical Receptionist - Kingsgrove - Specialist Practice

Work Initiatives; Canterbury-Bankstown; On-site; AUD 48,000 - 60,000; Full time

Job summary

Work Initiatives is seeking a Medical Receptionist for a Kingsgrove specialist dermatology practice. The role involves front-desk patient contact, appointment coordination, and general clinic administration in a busy healthcare setting.

The successful candidate will be friendly, well-presented and capable of delivering outstanding customer service with strong communication and organisational skills. Training will be provided for the right candidate.

Qualifications

• Friendly, professional presentation and strong communication abilities.
• Excellent organisational skills and attention to detail.
• Confident with computers and willing to learn new systems.
• Able to work in a fast-paced healthcare environment.
• Reliable, punctual and a positive team player.
• Willing to cover early or late shifts as rostered.
• Interest in a long-term opportunity.

Responsibilities

• Welcome patients in a warm, friendly and professional manner.
• Answer calls and respond to patient enquiries.
• Book, confirm and coordinate appointments.
• Process patient accounts and payments.
• Prepare referrals, correspondence and medical documentation.
• Provide administrative support to doctors and nursing staff.
• Maintain smooth patient flow throughout the clinic.
• Prepare consulting rooms as required.
• Complete general administrative duties to support daily operations.

Skills

Strong communication

Customer service

Organisational skills

Computers & systems

Team player

Reliability & punctuality

Flexibility with shifts

Willing to learn

Attendance & professionalism

Education

None specified

Tools

Gentu

Job description

Medical Receptionist - Kingsgrove - Specialist Practice

Job Type: Permanent position | Full time position

Job Description

About the Opportunity We are looking for motivated and reliable Medical Receptionists and Administrators to join our friendly, supportive and professional dermatology practice. If you enjoy working in a busy healthcare environment, have excellent communication skills and take pride in providing outstanding customer service, we'd love to hear from you. Training and ongoing support will be provided for the right candidate.

• Casual with opportunity for permanent employment for the right candidate
• Monday to Friday - rostered shifts (minimum 4-hour shifts; maximum 8 hours)

Key Responsibilities

• Welcome patients in a warm, friendly and professional manner
• Answer phone calls and respond to patient enquiries
• Book, confirm and coordinate appointments
• Process patient accounts and payments
• Prepare referrals, correspondence and medical documentation
• Provide administrative support to doctors and nursing staff
• Maintain smooth patient flow throughout the clinic
• Prepare consulting rooms as required
• Complete general administrative duties to support daily practice operations

About You

• Friendly, professional and well presented
• Strong communication and customer service skills
• Excellent organisational skills and attention to detail
• Confident using computers and willing to learn new systems
• Able to work in a busy, fast-paced environment
• Reliable, punctual and a positive team player
• Willing to open or close the practice when rostered
• Flexible to assist with additional shifts when required to cover staff leave or illness
• Looking for a long-term opportunity

Knowledge of Gentu is an advantage, however full training can be provided.

Hours

• Monday to Friday
• Practice hours: 7:45am - 6:00pm
• Flexible rostered shifts (minimum 4 hours - maximum 8 hours)

If you're looking to join a professional, caring and supportive team, we'd love to hear from you. Training is available for the right candidate with the right attitude and willingness to learn. Previous experience in a specialist medical practice or healthcare environment will be highly regarded, but a positive attitude and willingness to learn are equally important.