Medical Receptionist - HC - Practice Support

Advara HeartCare; City Of Mandurah; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Option to purchase additional annual

12 weeks paid parental leave

Fitness Passport

Flare Benefits Club

Career development opportunities

Supportive and connected team culture

Job summary

Advara HeartCare is seeking a full-time Medical Receptionist to join our Mandurah and Rockingham clinics. You will support patients, manage front-desk operations, and coordinate diary and testing for doctors and clinicians.

The role requires excellent communication, attention to detail, and strong organisational skills. Join a friendly, professional team in a patient-focused environment with opportunities for development.

Qualifications

• Passion for patient care.
• Excellent communication skills in a medical front-desk setting.
• High attention to detail in handling patient information.
• Strong organisational ability and prioritisation skills.
• Ability to work well in a team.

Responsibilities

• Welcoming and supporting patients.
• Managing phones, enquiries and appointments.
• Coordinating doctor diaries and cardiac testing.
• Processing referrals and patient information.
• Providing accurate and efficient administration.
• Supporting doctors and the wider clinic team.
• Ensuring patients receive a friendly, professional experience from arrival.

Skills

Patient care

Communication

Attention to detail

Organisation

Team player

Job description

Our Best Starts with You

Love making a difference to patients and being part of a great team? Join Advara HeartCare as a full-time Medical Receptionist based at our Mandurah and Rockingham clinics.

You’ll play an important role in creating a positive experience for our patients while providing essential administrative support to our doctors and clinical team.

What you’ll be doing

• Welcoming and supporting patients
• Managing phones, enquiries and appointments
• Coordinating doctor diaries and cardiac testing
• Processing referrals and patient information
• Providing accurate and efficient administration
• Supporting doctors and the wider clinic team
• Ensuring our patients receive a friendly, professional experience from the moment they arrive

What you’ll bring

We’re looking for someone who:

• Has a genuine passion for patient care
• Is friendly, professional and confident
• Has excellent communication and attention to detail
• Is organised and able to manage competing priorities
• Is comfortable using technology and learning new systems
• Works well independently and as part of a team
• Has previous medical reception or healthcare experience (highly regarded)

Why Advara HeartCare?

At Advara HeartCare, your impact matters. You’ll join a supportive and collaborative team where you’ll be valued for the important role you play in the patient journey.

Plus:

• Full-time, stable employment
• Option to purchase additional annual leave
• 12 weeks paid parental leave
• Fitness Passport & Flare Benefits Club
• Career development opportunities
• Supportive and connected team culture