Medical Receptionist - Hc - Practice Support

Advara Heartcare; City Of Mandurah; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Additional annual leave

Paid parental leave

Fitness Passport

Career development opportunities

Team culture

Job summary

Advara HeartCare group seeks a dedicated Medical Receptionist to join our Mandurah and Rockingham clinics on a full-time basis. You will be the first point of contact, greeting patients and coordinating appointments while supporting doctors and the clinical team.

You’ll manage phones and referrals, handle patient information accurately, and help maintain a smooth, friendly patient journey from the moment they arrive.

Qualifications

• Genuine passion for patient care.
• Friendly, professional and confident.
• Excellent communication and attention to detail.
• Organised and able to manage competing priorities.
• Comfortable using technology and learning new systems.
• Works well independently and as part of a team.
• Previous medical reception or healthcare experience (highly regarded).

Responsibilities

• Welcoming and supporting patients
• Managing phones, enquiries and appointments
• Coordinating doctor diaries and cardiac testing
• Processing referrals and patient information
• Providing accurate and efficient administration
• Supporting doctors and the wider clinic team
• Ensuring our patients receive a friendly, professional experience from the moment they arrive

Skills

Patient care

Communication

Attention to detail

Organisational skills

Tech-savvy

Teamwork

Independent work

Job description

Our Best Starts with You

Love making a difference to patients and being part of a great team? Join Advara HeartCare as a full-time Medical Receptionist based at our Mandurah and Rockingham clinics.

You’ll play an important role in creating a positive experience for our patients while providing essential administrative support to our doctors and clinical team.

What you’ll be doing

• Welcoming and supporting patients
• Managing phones, enquiries and appointments
• Coordinating doctor diaries and cardiac testing
• Processing referrals and patient information
• Providing accurate and efficient administration
• Supporting doctors and the wider clinic team
• Ensuring our patients receive a friendly, professional experience from the moment they arrive

What you’ll bring

We’re looking for someone who:

• Has a genuine passion for patient care
• Is friendly, professional and confident
• Has excellent communication and attention to detail
• Is organised and able to manage competing priorities
• Is comfortable using technology and learning new systems
• Works well independently and as part of a team
• Has previous medical reception or healthcare experience (highly regarded)

Why Advara HeartCare?

At Advara HeartCare, your impact matters. You’ll join a supportive and collaborative team where you’ll be valued for the important role you play in the patient journey.

Plus:

• Full-time, stable employment
• Option to purchase additional annual leave
• 12 weeks paid parental leave
• Fitness Passport & Flare Benefits Club
• Career development opportunities
• Supportive and connected team culture

If you’re passionate about people, healthcare and making a difference, we’d love to hear from you.