Medical Receptionist-General Practice

Paddington Family Practice; Sydney; On-site; AUD 42,000 - 54,000; Full time

Job summary

Paddington Family Practice is seeking a friendly receptionist to provide reception services in a busy GP clinic, delivering warm patient interactions and efficient telephone support.

The role requires excellent communication, strong attention to detail, and experience with medical billing. You will work both independently and as part of a team to maintain a calm, professional environment and ensure a positive patient experience.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Experience with medical billing.
• Excellent organisational and time-management skills.
• Reliability, punctuality and a strong work ethic.

Responsibilities

• Provide reception services in a general practice setting
• Manage patient interactions with a warm, friendly and outgoing approach
• Handle telephone enquiries with a professional and confident manner
• Deliver strong customer service and ensure a positive patient experience
• Perform medical billing tasks
• Manage multiple tasks, prioritise work and stay organised in a busy environment
• Maintain a calm and professional approach when dealing with patients and challenging situations
• Work both independently and as part of a team

Skills

Communication skills

Interpersonal skills

Attention to detail

Time management

Reliability

Punctuality

Job description

Key responsibilities

• Provide reception services in a general practice setting
• Manage patient interactions with a warm, friendly and outgoing approach
• Handle telephone enquiries with a professional and confident manner
• Deliver strong customer service and ensure a positive patient experience
• Perform medical billing tasks
• Manage multiple tasks, prioritise work and stay organised in a busy environment
• Maintain a calm and professional approach when dealing with patients and challenging situations
• Work both independently and as part of a team

About you

• Previous experience as a general practice receptionist
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• Experience with medical billing
• Excellent organisational and time-management skills
• Reliability, punctuality and a strong work ethic