Casual Medical Receptionist

Medical First Group; Traralgon; On-site; AUD 48,000 - 60,000; Part time

Benefits offered by this job

Friendly team environment

Casual hours with flexibility

Potential for additional shifts

Job summary

Breed Street Clinic in Traralgon is seeking a friendly medical receptionist to join our general practice team. You will greet patients, manage the reception, answer phones, book appointments and process Medicare billings with accuracy and care.

The role requires excellent communication, strong organisation and the ability to work efficiently in a busy environment. Casual hours with flexibility and additional shifts may be available to suit staffing needs.

Qualifications

• Excellent communication and interpersonal skills.
• Organised, reliable and able to manage time in a busy general practice.
• Friendly, professional and patient-focused approach.
• Experience with medical software is a bonus.

Responsibilities

• Greeting patients and managing the reception area
• Answering and directing phone calls
• Booking and managing patient appointments
• Processing Medicare billings and patient payments
• Managing incoming and outgoing correspondence
• Scanning, filing and maintaining accurate patient records
• Liaising with doctors, nurses, specialists and other healthcare providers
• Providing general administrative support to the practice team
• Maintaining patient confidentiality at all times

Skills

Communication

Interpersonal skills

Time management

Organisation

Teamwork

Reliability

Flexibility

Administrative skills

Computer skills

Tools

Best Practice software

Job description

Key responsibilities

Greeting patients and managing the reception area

Answering and directing phone calls

Booking and managing patient appointments

Processing Medicare billings and patient payments

Managing incoming and outgoing correspondence

Scanning, filing and maintaining accurate patient records

Liaising with doctors, nurses, specialists and other healthcare providers

Providing general administrative support to the practice team

Maintaining patient confidentiality at all times

About you

Previous experience in medical reception or general practice

Excellent communication and interpersonal skills

A friendly, professional and patient-focused approach

Strong organisational and time-management skills

Confidence working in a busy and fast-paced environment

Good computer and administrative skills

The ability to work both independently and as part of a team

A reliable, flexible and positive attitude

Experience using Best Practice medical software would be highly regarded

About us

Breed Street Clinic is an established and welcoming general practice.

Benefits

• A friendly and supportive team environment
• Casual hours with flexibility
• Potential for additional shifts as required