Medical Receptionist

Launceston City Doctors; Turners Marsh; On-site; AUD 55,000 - 65,000; Full time

Job summary

Launceston City Doctors in Turners Marsh, Tasmania, is seeking a friendly medical receptionist to be the first face and voice of our clinic.

You will greet patients, manage bookings, handle phone calls, process billing and Medicare claims, and support our GPs and admin team. Ideal candidates have healthcare admin experience, Medicare knowledge, strong organisation, and excellent communication.

Qualifications

• Experience in medical reception or healthcare admin.
• Good understanding of Medicare and billing.
• Strong organisation and time management.
• Excellent communication and customer service.
• Proficient with Microsoft Office.
• Experience with Best Practice software is valued.

Responsibilities

• Greet patients and run the front desk.
• Answer and direct phone calls.
• Book and manage appointments.
• Process billing and Medicare claims.
• Support our GPs and clinical team with admin.
• Handle patient enquiries with warmth and professionalism.
• Open and close the practice, including setup, end-of-day shutdown and locking up.

Skills

Medical reception

Communication

Organisation

Customer service

Medicare knowledge

Best Practice

Microsoft Office

Tools

Best Practice

Microsoft Office

Job description

We're a modern, patient-centred general practice, and we're growing. We're looking for a friendly, organised medical receptionist to be the first face and voice of our clinic.

Key responsibilities

• Greet patients and run the front desk
• Answer and direct phone calls
• Book and manage appointments
• Process billing and Medicare claims
• Support our GPs and clinical team with admin
• Handle patient enquiries with warmth and professionalism
• Open and close the practice, including setup, end-of-day shutdown and locking up

About you

• Medical reception or healthcare admin experience
• Good understanding of Medicare and billing
• Strong organisation and time management
• Excellent communication and customer service
• Comfortable with Microsoft Office (Best Practice experience is highly regarded)
• Proactive, team-minded and discreet with patient information

About us

We're a modern, patient-centred general practice, and we're growing.