Medical Receptionist - Flexible Shifts & Front Desk

Northend Medical Centre; Melbourne; Vor Ort; AUD 34.000 - 44.000; Teilzeit

Zusammenfassung

NorthEnd Medical in Epping, Victoria, is seeking an energetic Medical Receptionist to join our large, supportive team. You will be the first point of contact for patients, handle bookings, billing, and clinic administration with warmth and professionalism.

This casual role offers potential for part-time permanency for the right candidate, with shifts across mornings, afternoons, evenings, weekends, and public holidays as required. Experience with PracSoft or Medical Director is highly valued.

Qualifikationen

• 1–2 years’ experience as a medical receptionist (private or mixed billing clinic preferred).
• Proficiency in Medical Director, PracSoft, or Best Practice.
• Strong communication & interpersonal skills with a warm, patient-focused approach.
• High attention to detail & exellent organisational skills.

Aufgaben

• Greet patients & manage incoming calls in a professional, friendly manner.
• Schedule and coordinate appointments, consultations & procedures.
• Manage patient billing (private / Mixed billing), invoices, receipts, and Medicare claims.
• Maintain accurate patient records using PracSoft / Medical Director (or similar Best Practice).
• Process correspondence, faxes, emails and results daily.
• Support doctors and nurses with admin tasks and patient flow.
• Ensure reception area and waiting room are tidy, professional & welcoming.

Kenntnisse

Communication skills

Customer service

Organisational skills

Flexibility

Tools

Medical Director

PracSoft

Best Practice

Jobbeschreibung

NorthEnd Medical in Epping, Victoria, is seeking an energetic Medical Receptionist to join our large, supportive team. You will be the first point of contact for patients, handle bookings, billing, and clinic administration with warmth and professionalism.

This casual role offers potential for part-time permanency for the right candidate, with shifts across mornings, afternoons, evenings, weekends, and public holidays as required. Experience with PracSoft or Medical Director is highly valued.