Medical Receptionist – Entry Level (Thoracic & Sleep)

FNQ Thoracic Pty LTD; Cairns Regional; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

On-the-job training

Close-knit team

Learn thoracic and sleep medicine

Varied role

Job summary

FNQ Thoracic Pty LTD in Cairns is seeking a friendly Junior Medical Receptionist to join our specialist thoracic and sleep medicine practice. You will be responsible for front-desk duties, patient check-in, appointment management and polite patient interactions.

This role offers on-the-job training in thoracic and sleep medicine, a supportive team, and a varied daily workload in a busy clinic. Prior medical reception experience is helpful but not essential.

Qualifications

• Friendly, professional and organised receptionist background in a medical setting is helpful but not essential.
• Ability to learn new software and systems with good attention to detail.
• Polite, respectful communication with patients and staff.

Responsibilities

• Welcoming patients and visitors in a friendly, professional and courteous manner.
• Answering incoming telephone calls promptly and directing enquiries appropriately.
• Managing patient appointments, bookings and appointment confirmations.
• Registering patient details and maintaining accurate electronic medical records.
• Handling general administrative duties, including filing, scanning, data entry and correspondence.
• Processing referrals and assisting with patient enquiries.
• Communicating effectively with doctors, practice staff and other healthcare providers.
• Maintaining patient confidentiality and handling sensitive information appropriately.
• Keeping the reception area organised and presentable.
• Assisting the team with day-to-day administrative tasks in a busy practice.

Skills

Computer skills

Patient communication

Multitasking

Teamwork

Job description

FNQ Thoracic Pty LTD in Cairns is seeking a friendly Junior Medical Receptionist to join our specialist thoracic and sleep medicine practice. You will be responsible for front-desk duties, patient check-in, appointment management and polite patient interactions.

This role offers on-the-job training in thoracic and sleep medicine, a supportive team, and a varied daily workload in a busy clinic. Prior medical reception experience is helpful but not essential.