Medical Administration

QLD Respiratory and Sleep; Brisbane; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

On the job training

Team based environment

Above award salary

Job summary

QLD Respiratory and Sleep in Auchenflower is seeking a highly organised, customer‑focused administrative professional to join our team. You will manage patient data, appointments, invoicing and correspondence across clinics.

This role requires initiative, accuracy and strong communication, with Clinic to Cloud experience welcomed. Hybrid work with on‑site training and supportive management is offered across our Brisbane clinics.

Qualifications

• Previous administration experience essential.
• High level of attention to detail and accuracy.
• Exceptional verbal and written communication.
• Ability to work well under pressure.
• Excellent time management and organisation skills.

Responsibilities

• First point of contact, to provide an outstanding level of customer service on the telephone or in person.
• Efficient management of all patient data, appointments, procedures, clinical files, correspondence, and accounts.
• Schedule and manage patient appointments.
• Coordinate referrals, scans, test results and other medical reports as required.
• Coordinate surgical bookings and theatre lists.
• Liaise with other specialists and healthcare professionals.
• Management of patient invoicing and receipting of consultations.
• Completion of end of day reconciliations.
• Editing and sending letters.
• Ability to work across all clinics, Auchenflower and Springfield.

Skills

Excellent communication

Attention to detail

Time management

Team player

Organisational skills

Adaptable

Tools

Clinic to Cloud

Job description

QLD Respiratory and Sleep – Auchenflower QLD

We are seeking a highly organised, friendly and detail oriented individual to join our team.

Queensland Respiratory and Sleep is a growing specialist practice, founded by leading Respiratory and Sleep physicians. We currently have six Respiratory and Sleep specialists and a Neurologist, with clinics across Queensland. Our cloud based, paperless system supports a hybrid working environment for our admin team. Our doctors highly value the support and efficiency of our dedicated admin staff, who play a vital role in delivering excellent patient care and smooth practice operations.

While prior medical reception or healthcare administration experience is highly regarded, we welcome applications from individuals with strong administrative skills and a commitment to delivering high-quality support in a healthcare setting.

Responsibilities

• First point of contact, to provide an outstanding level of customer service on the telephone or in person.
• Efficient management of all patient data, appointments, procedures, clinical files, correspondence, and accounts
• Schedule and manage of patient appointments.
• Co-ordinate referrals, scans, test results and other medical reports as required during patient's treatment
• Co-ordinate surgical bookings and theatre lists
• Liaise with other specialists and healthcare professionals
• Management of patient invoicing and receipting of consultations (Medicare, DVA, Workers Compensation, third party)
• Completion of end of day reconciliations (eftpos, credit card and cash)
• Editing and sending letters
• Ability to work across all our clinics, Auchenflower, Springfield.

We are looking for

• Previous administration experience essential
• High level of attention to detail and accuracy
• Exceptional verbal and written communication
• Ability to work well under pressure
• Excellent time management and organisation skills
• Previous experience working with Clinic to Cloud software is highly regarded
• Initiative and a pro-active attitude
• A problem solver who can think outside the square
• Excellent people skills to relate well to patients, staff and health care professionals
• Enjoy working in a team environment
• Attractive, above the award salary
• On the job training and support
• Team based environment
• No two days are the same

Are you looking for a fast paced, challenging role? Are you organised with exceptional attention to detail, strong computer skills and a willingness to learn? If this sounds like you, for further information please contact the Practice Manager on 07 3371 0***.