Medical Receptionist & Billing Specialist

Capital Pathology Pty Ltd; Canberra; On-site; AUD 55,000 - 75,000; Full time

Job summary

Capital Pathology Pty Ltd in Canberra is seeking a full-time Accounts and Front Reception Officer to support billing, payments and patient communications. The role requires a well-organised, detail-focused individual with strong communication skills.

Duties include greeting visitors, handling inbound calls from patients, responding to billing queries, receipting payments and submitting claims to Medicare, DVA and private funds.

Qualifications

• Experience in customer service and basic accounts handling.
• Strong attention to detail and time management.
• Excellent communication skills (verbal and written).
• Eligibility to work in Australia (citizenship/permanent resident/New Zealand citizen or visa).

Responsibilities

• Greet visitors to the laboratory.
• Handle inbound calls from patients.
• Respond to patient billing queries.
• Receipt and allocation of payments.
• Submit claims to Medicare, DVA and Private Health Funds.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Time management

Problem solving

Tools

MS Office suite

Billing software

Job description

Capital Pathology Pty Ltd in Canberra is seeking a full-time Accounts and Front Reception Officer to support billing, payments and patient communications. The role requires a well-organised, detail-focused individual with strong communication skills.

Duties include greeting visitors, handling inbound calls from patients, responding to billing queries, receipting payments and submitting claims to Medicare, DVA and private funds.