Medical receptionist and admin

Specialists; Canberra; On-site; AUD 34,000 - 41,000; Part time

Job summary

Deakin Specialists is seeking a highly motivated Medical Receptionist to support doctors and the admin team on a part-time basis. You will welcome patients, manage arrivals, process forms, and assist with billing and Medicare rebates within a friendly clinic environment.

The role suits recent graduates or students, with potential pre-employment medicals. You’ll thrive in a team, handle urgent situations calmly, and learn practice software while upholding privacy and healthcare standards.

Qualifications

• Strong focus on providing timely patient centred care.
• Experience in reception/administration at a medical practice (GP, Specialist, or other health clinic) is ideal but not a must.
• Excellent communication & interpersonal skills, ability to build good customer relationships, along with ability to handle urgent or stressful situations calmly.
• Strong organisational skills with ability to prioritise in a fast-paced environment.
• Familiarity with medical terminology, medical & allied health professional organisations, and relevant stakeholders is ideal.
• Proficiency in Windows based software systems & comfortable learning new practice software Training on practice software will be provided to successful candidates
• Ability to work as part of a team
• Efficient prioritisation, time management & problem-solving skills
• Awareness of and strong focus on healthcare compliance and privacy standards
• Must have Australian work rights to be eligible for this position

Responsibilities

• Greet patients, log arrival and ensure all forms are completed.
• Ensure patient information is accurate and up to date.
• Receive and convey messages accurately verbally and in writing.
• Scan and file documents electronically.
• Billing and Medicare rebate processing.
• Respond and comply to requests for information.
• Ensure the rooms are clean and tidy.

Skills

Patient care

Communication

Organisational skills

Team player

Time management

Privacy & compliance

Medical terminology familiarity

Tools

Windows

Microsoft Office

Practice software

Job description

Deakin Specialists seeks a highly motivated, confident & Medical Receptionist with good work ethic to join our professional team on a part-time basis. You will be assisting doctors and the admin team with reception duties.

Part time (1-2 days per week), suitable for recent graduates and current students, interested in working in health.

Pre employment medical may need to be undertaken.

Duties & responsibilities:

• Greet patients, log their arrival & ensure all necessary forms are completed
• Ensure patient information is accurate and up to date
• Receive and convey messages accurately verbally and in writing
• Scan and file documents electronically
• Billing and Medicare rebate processing
• Respond and comply to requests for information
• Ensure the rooms are clean and tidy

Experience & attributes:

• Strong focus on providing timely patient centred care
• Experience in reception/administration at a medical practice (GP, Specialist, or other health clinic) is ideal but not a must
• Excellent communication & interpersonal skills, & ability to build good customer relationships, along with ability to handle urgent or stressful situations calmly.
• Strong organisational skills with ability to prioritise in a fast-paced environment.
• Familiarity with medical terminology, medical & allied health professional organisations, and relevant stakeholders is ideal
• Proficiency in Windows based software systems & comfortable learning new practice software Training on practice software will be provided to successful candidates
• Ability to work as part of a team
• Efficient prioritisation, time management & problem-solving skills
• Awareness of and strong focus on healthcare compliance and privacy standards
• Must have Australian work rights to be eligible for this position

About us:

Deakin Specialists is a well-established specialist clinic located within John James Medical Centre. Operating for more than 30 years in the same building, we currently provide Endocrinology, Diabetes Education and Dietetic services.

Your application will include the following questions:

How many years' experience do you have working in a medical practice?

Which of the following Microsoft Office products are you experienced with?

How many years' experience do you have in a customer service role?

Further questions will be provided prior to interview.