Medical Receptionist/Administrator

CURA Medical Specialists; Kingswood; On-site; AUD 65,000 - 90,000; Full time

Job summary

CURA Medical Specialists is seeking an experienced medical administrator to join our close‑knit front‑of‑house and administration team. You will be the first point of contact for patients, referrers and providers, manage bookings and clinical correspondence, and support billing processes.

The successful candidate will travel to our Drummoyne clinic once per week (and occasionally when staff are away) and contribute to an organised, friendly reception area across our Nepean Private Hospital

Qualifications

• Minimum 2 years in a medical administration, medical secretary or specialist practice role.
• Strong understanding of specialist practice workflows, referrals and patient pathways.
• Familiarity with Medicare, health fund billing and appointment types.
• Excellent communication skills with a warm, professional manner.
• Highly organised, reliable and able to manage competing priorities in a busy environment.
• Strong attention to detail — especially with data entry, billing and written communication.
• Discreet and respectful of confidentiality at all times.
• Proactive, mature and solutions-focused — you take ownership.

Responsibilities

• Be the professional first point of contact for patients, referrers and providers — phone, email, and in person.
• Manage specialist clinic bookings, recalls, waiting lists and urgent appointments.
• Process referrals, update patient details and manage clinical correspondence accurately and promptly.
• Coordinate billing and payments: Medicare, health fund and private invoices; assist with payment reconciliation and follow-up.
• Liaise with hospitals, imaging centres and other health professionals to coordinate patient care.
• Maintain a calm, organised and welcoming reception area.

Skills

Medical administration

Customer service

Billing

Scheduling

Attention to detail

Job description

We're a growing specialist medical practice with clinics at Nepean Private Hospital in Kingswood and our main practice in Drummoyne. We're looking for an experienced medical administrator to join our small, close-knit team as a senior member of the front-of-house and administration team. The successful applicant will be required to travel to our Drummoyne clinic once per week. You may also be required to travel to Drummoyne occasionally, such as when staff are sick or on leave.

Key responsibilities

• Be the professional first point of contact for patients, referrers and providers — phone, email, and in person
• Manage specialist clinic bookings, recalls, waiting lists and urgent appointments
• Process referrals, update patient details and manage clinical correspondence accurately and promptly
• Coordinate billing and payments: Medicare, health fund and private invoices; assist with payment reconciliation and follow-up
• Liaise with hospitals, imaging centres and other health professionals to coordinate patient care
• Maintain a calm, organised and welcoming reception area

About you

• Minimum 2 years in a medical administration, medical secretary or specialist practice role
• Strong understanding of specialist practice workflows, referrals and patient pathways
• Familiarity with Medicare, health fund billing and appointment types (or the ability to pick this up quickly)
• Excellent communication skills with a warm, professional manner
• Highly organised, reliable and able to manage competing priorities in a busy environment
• Strong attention to detail — especially with data entry, billing and written communication
• Discreet and respectful of confidentiality at all times
• Proactive, mature and solutions-focused — you take ownership rather than waiting to be told