Medical Receptionist/Administration Officer

Hirondelle Private Hospital; Willoughby; Presencial; AUD 55.000 - 68.000; A tiempo parcial

Descripción de la vacante

Hirondelle Private Hospital is seeking a dedicated Medical Receptionist/Administration Officer to join our Administration and Private Practice Team. The role focuses on efficient, patient-centred administrative operations for a mental health hospital and private practice.

This is a Permanent Part-Time role with potential for Full-Time or Casual. Ideal candidates will have 12+ months in medical administration, strong people skills, and familiarity with hospital software systems.

Formación

• At least 12 months experience working in medical administration.
• Excellent people skills and the ability to relate to all clients efficiently and professionally.
• Demonstrated handling of confidential patient information.
• Proficient in Microsoft Office Suite.
• Experience with webPAS and/or Gentu.
• Previous experience working in a private hospital setting.
• Experience with Hospital Patient Management Systems.

Responsabilidades

• Be the first point of contact for patients attending the hospital, including over the phone.
• Serve as the friendly, welcoming face of the hospital and private practice.
• Provide efficient administrative support to Doctors as required.
• Coordinate patient appointments and referrals.
• Handle patient billing and file management.
• Provide administrative support to Day Programs.
• Assist with admission of inpatients.
• Support the clinical team with administrative duties.

Conocimientos

Medical administration

Customer service

Confidentiality

Microsoft Office

Organisational skills

Hospital systems

WebPAS

Gentu

Private hospital experience

Herramientas

Microsoft Office Suite

WebPAS

Gentu

Hospital Patient Management Systems

Descripción del empleo

Medical Receptionist/Administration Officer

We have an opportunity available for a professional and patient centred Administration Officer to join our Administration and Private Practice Team!

Hirondelle Private Hospital is iMH's second private mental health hospital. Hirondelle Private Hospital provides integrated mental health services to the Northern Sydney community.With 45 mental health beds, the team of psychiatrists, medical, nursing and allied health professionals provide a wide range of treatments across inpatient, outpatient and community settings through flexible care pathways.

iMH has people at the heart of everything we do. We value and respect the individual contributions of our employees. We are committed to offering a friendly place to work and a supportive team environment. We want to provide a life changing experience not only for the people who access our services but also for the people who work with us.

About the role

Are you dedicated to providing efficient and compassionate administrative support for a mental health-focused hospital and private practice? We are seeking an experienced and committed Administration Officer to join our dynamic team. In this pivotal role, you will play a crucial part in ensuring the smooth operation of our practice, with a strong focus on patient well-being and operational efficiency.This is a Permanent Part-Time role, with opportunity for Full-Time or Casual.

Duties

• Being the first point of contact for patients attending the hospital, including over the phone.
• A friendly and welcoming face of the hospital and private practice.
• Providing efficient administrative support to DRs as required.
• Coordinating patient appointments and referrals.
• Patient billing and file management.
• Administration support to Day Programs.
• Assisting admission of inpatients.
• Supporting our clinical team with administrative duties in providing services to our patients.

Requirements

• At least 12 months experience working in medical administration.
• Excellent people skills and the ability to relate to all clients efficiently and professionally.
• Demonstrated handling of confidential patient information.
• Proficient in Microsoft Office Suite.
• Demonstrated ability to prioritise and organise work to meet deadlines.
• Experience with webPAS and/or Gentu.
• Previous experience working in a private hospital setting.
• Experience with Hospital Patient Management Systems.

As a self-motivated individual, you'll appreciate working independently while consistently delivering top-tier customer service and maintaining the utmost professionalism. If you're eager to join our expanding team, we're eager to connect with you.

If you have any questions about the role please contact ***************@imh.com.au.

Please note:As a pre-requisite for this role, successful candidates will be required to provide an up-to-date AFP National Police Check and Working with Vulnerable People Check. Proof of up-to-date vaccination records will be required prior to on-boarding.