Receptionist/Administration Officer - Admin Support

Nexus Hospitals Group; Waverley Council; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Work/life balance

Discounts with national retailers

Novated Leasing option

Health and wellbeing focus

12 weeks paid parental leave

Employee referral bonus

Great location in Bondi Junction

Job summary

Nexus Hospitals Group is seeking an enthusiastic Receptionist or Administration Officer in Australia, New South Wales. This full-time role offers Monday to Friday flexible roster with occasional weekends. The successful candidate will ensure high-quality patient care and manage administrative tasks effectively.

Ideal applicants will have experience in a medical or healthcare setting, possess excellent organizational and communication skills, and demonstrate strong technical abilities. Join a supportive team culture and enjoy benefits such as a great work-life balance and employee discounts.

Qualifications

• Experience in an administrative role within a healthcare or hospital setting.
• High level of computer skills, particularly in Microsoft Office.
• Understanding of the Private Health Insurance system.

Responsibilities

• Ensure a high level of patient and visitor care.
• Manage theatre bookings and ensure lists are distributed appropriately.
• Liaise with Health Funds and complete checks.

Skills

Customer service

Administrative skills

Technical skills

Time management

Communication

Tools

Microsoft Office

Patient Management Software

Job description

About the role

We have a great opportunity for an enthusiastic Receptionist or Administration Officer with experience in the medical industry to join us on a full time basis. Monday to Friday flexible roster, with occasional weekend shifts available.

Duties and responsibilities

This role will see you working collaboratively with both the administrative and clinical teams, as well as liaising with our 3 Support Offices. You will:

• Ensure a high level of patient and visitor care, acting as the first point of contact for the hospital
• Ensure all admission and discharge documentation is accurately recorded
• Ensure all patient accounts are invoiced, receipted and reconciled
• Manage theatre bookings and ensure lists are distributed accordingly
• Liaise with Health Funds and complete checks
• Promote a culture of continuous improvement, safety and excellence across all areas of the hospital

About You

You have a genuine passion for providing world‑class customer service and patient care, and adding value to Australian healthcare. You will have:

• Experience in an administrative role within a medical, healthcare or hospital setting
• A high level of computer / technical skills, particularly Microsoft Office and Patient Management Software
• Experience in FYDO or SimDay desirable but not essential
• An understanding of the Private Health Insurance system
• Ability to develop and maintain strong working relationships with patients, doctors and staff
• Solid time management, organisational and communication skills

Benefits

At Nexus, caring for our people, patients and employees is at the centre of everything we do. We value our strong team culture and go to great lengths to foster inclusion and engagement across our group.

• Great work/ life balance - Monday to Friday roster, no public holidays
• Great discounts with hundreds of national retailers, health insurance, utilities
• Novated Leasing option plus discounts on travel and transport
• Focus on health and wellbeing (inc. Fitness Passport) and Employee Assistance Program
• 12 weeks paid parental leave for eligible employees
• Employee referral bonus
• Great location in the heart of Bondi Junction

Equal Opportunity

We are an equal opportunity employer, committed to diversity, equity and social inclusion. We welcome applications from all backgrounds.

Pre‑screening and Imunisation

Please note: pre‑screening requirements exist for this position, including recent criminal history check and immunisation. Immunisation and vaccination requirements are aligned with the health standards for each state.