Part-Time Mental Health Admin & Front Desk Coordinator

Hirondelle Private Hospital; Willoughby; On-site; AUD 55,000 - 68,000; Part time

Job summary

Hirondelle Private Hospital is seeking a dedicated Medical Receptionist/Administration Officer to join our Administration and Private Practice Team. The role focuses on efficient, patient-centred administrative operations for a mental health hospital and private practice.

This is a Permanent Part-Time role with potential for Full-Time or Casual. Ideal candidates will have 12+ months in medical administration, strong people skills, and familiarity with hospital software systems.

Qualifications

• At least 12 months experience working in medical administration.
• Excellent people skills and the ability to relate to all clients efficiently and professionally.
• Demonstrated handling of confidential patient information.
• Proficient in Microsoft Office Suite.
• Experience with webPAS and/or Gentu.
• Previous experience working in a private hospital setting.
• Experience with Hospital Patient Management Systems.

Responsibilities

• Be the first point of contact for patients attending the hospital, including over the phone.
• Serve as the friendly, welcoming face of the hospital and private practice.
• Provide efficient administrative support to Doctors as required.
• Coordinate patient appointments and referrals.
• Handle patient billing and file management.
• Provide administrative support to Day Programs.
• Assist with admission of inpatients.
• Support the clinical team with administrative duties.

Skills

Medical administration

Customer service

Confidentiality

Microsoft Office

Organisational skills

Hospital systems

WebPAS

Gentu

Private hospital experience

Tools

Microsoft Office Suite

WebPAS

Gentu

Hospital Patient Management Systems

Job description

Hirondelle Private Hospital is seeking a dedicated Medical Receptionist/Administration Officer to join our Administration and Private Practice Team. The role focuses on efficient, patient-centred administrative operations for a mental health hospital and private practice.

This is a Permanent Part-Time role with potential for Full-Time or Casual. Ideal candidates will have 12+ months in medical administration, strong people skills, and familiarity with hospital software systems.