Hospital Admin: Reception & Scheduling

Healthscope Hospitals; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexibility to work across multiple Hs

Discounted health insurance (non-cas)

Professional development & support

Job summary

Dorset Rehabilitation Centre in Pascoe Vale, part of Healthscope Hospitals, is seeking an Administration Officer to support Outpatient Reception and Booking Teams. This role involves managing a busy reception, coordinating appointments, admitting paperwork, and handling follow‑up calls to ensure patient flow.

You will work with our Administration team in a modern rehabilitation hospital in Melbourne's eastern suburbs, with opportunities to learn Healthscope systems and collaborate across

Qualifications

• Strong attention to detail and reliability.
• Experience with MS Office (Outlook, Word, Excel).
• Ability to work independently and in a team.
• WebPas Hospital system experience is desirable.
• Reliable and trustworthy in handling confidential information.

Responsibilities

• Manage a busy reception desk and answer/redirect calls.
• Organise appointments and prepare admission paperwork.
• Conduct follow-up requests and reminder calls for visits.
• Maintain accurate medical records and perform health fund checks.
• Handle co-payments and coordinate with other departments.
• Complete other clerical tasks such as data entry.

Skills

Attention to detail

MS Office proficiency

Teamwork & independence

WebPas hospital system

Reliability

Tools

WebPas Hospital system

Job description

Dorset Rehabilitation Centre in Pascoe Vale, part of Healthscope Hospitals, is seeking an Administration Officer to support Outpatient Reception and Booking Teams. This role involves managing a busy reception, coordinating appointments, admitting paperwork, and handling follow‑up calls to ensure patient flow.

You will work with our Administration team in a modern rehabilitation hospital in Melbourne's eastern suburbs, with opportunities to learn Healthscope systems and collaborate across