Medical Receptionist & Admin - Growth & Team Focus

Melbourne NeuroCare; Melbourne; On-site; AUD 52,000 - 64,000; Full time

Job summary

Melbourne Neurocare is seeking a friendly, organised Medical Receptionist / Administration Officer to join our team at either Huntingdale or Box Hill, VIC. You will be the first point of contact, creating a welcoming experience while supporting day-to-day operations.

No prior medical reception experience is required. If you have strong administration skills, a positive attitude, excellent communication, and a willingness to learn, we would love to hear from you!

Qualifications

• Strong administration skills and a proactive attitude are essential.
• Excellent communication skills and a willingness to learn are valued.
• No medical reception experience required, but prior administration or customer service is advantageous.

Responsibilities

• Greeting patients and providing friendly, professional service.
• Managing phone calls, emails and patient enquiries.
• Scheduling appointments and maintaining accurate patient records.
• Processing referrals and assisting with patient correspondence.
• Managing billing, payments and general administrative tasks.
• Providing administrative support to clinicians.
• Helping maintain an organised and efficient practice.
• Working closely with colleagues to ensure smooth running of the practice.

Skills

Customer service

Administration

Communication

Organised

Team player

Tools

Computers

Job description

Melbourne Neurocare is seeking a friendly, organised Medical Receptionist / Administration Officer to join our team at either Huntingdale or Box Hill, VIC. You will be the first point of contact, creating a welcoming experience while supporting day-to-day operations.

No prior medical reception experience is required. If you have strong administration skills, a positive attitude, excellent communication, and a willingness to learn, we would love to hear from you!