Medical Receptionist

Lumus Imaging; City of Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Discounts with major retailers

Novated car leasing

Corporate health insurance rates

CPD opportunities

Fitness Passport

Job summary

Lumus Imaging is seeking a full-time receptionist for our Richmond location. You will be the friendly first point of contact, greeting patients and handling calls, while coordinating radiology bookings and maintaining patient records.

The role involves general clerical duties, data entry, and collaboration with clinicians and reception colleagues. Weekend work is available, with shifts from 6:30 AM to 10 PM to support patient access.

Qualifications

• Front desk reception experience or customer-facing role.
• Strong communication and interpersonal skills.
• Accurate data entry and clerical abilities.
• Ability to handle billing tasks related to Medicare, DVA and health funds.

Responsibilities

• Greet patients at the front desk and manage incoming calls.
• Book radiology exams and coordinate with clinical staff.
• Perform general clerical tasks and maintain patient records.
• Maintain courteous communication with referring doctors and other staff.
• Handle billing tasks related to Medicare, DVA and health funds.

Skills

Customer service

Telephone etiquette

Data entry

Job description

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

Join our team at Lumus Imaging and become part of a company that is dedicated to the wellbeing of our people, patients, and communities. With over 30 years of experience, Lumus combines knowledge and expertise with the empathy and care of our staff.

The Lumus imaging team are on a look out for a full-time receptionist to join the team at Richmond, we are open from 6.30 AM to 10 PM with weekend work available.

On offer here is:

• A strong culture of team, where you are supported by leaders and peers in a collaborative way.
• Supported continuing professional development (CPD) to build a long-term career within Lumus.
• Variety of work arrangements offering work/life balance in an organisation with a clear mission and values.
• A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.
• Supported by experienced team members to learn new skills.
• An opportunity to work in an industry that makes a difference to people’s lives.

In this role, your responsibilities will include:

• Providing exceptional customer service and care, including greeting patients at the front desk, and handling incoming telephone calls.
• Managing radiology exam bookings.
• Performing general clerical duties.
• Efficiently managing patient records with exceptional data entry skills.
• Maintaining courteous communication with other receptionists, referring doctors, and medical professionals.
• Handling billing and banking tasks related to Medicare, DVA, health funds, and work cover.

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.