Medical Receptionist

Estella Medical and Dental Centre; Wagga Wagga; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Supportive team environment

Meaningful patient care contribution

Varied role in a busy practice

Development opportunities in medical行政

Job summary

Estella Medical Centre in Wagga Wagga NSW is seeking a friendly, organised Part-Time Medical Receptionist to join our busy general practice. You will be the first point of contact for patients, handling reception duties, bookings, payments and records with a strong emphasis on confidentiality and patient care.

The ideal candidate will have excellent communication skills, the ability to multitask, work well in a team, and learn new software.

Qualifications

• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Ability to multitask and remain calm in a busy environment.
• Friendly, professional and compassionate manner when dealing with patients.
• Good computer skills and ability to learn new systems.

Responsibilities

• Greeting patients and managing a busy reception area.
• Answering telephone calls and responding to patient enquiries.
• Booking and managing appointments.
• Processing payments and handling patient billing.
• Managing patient records and maintaining accurate information.
• Processing incoming and outgoing correspondence, referrals and results.
• Supporting doctors, nurses and other team members with daily administrative tasks.
• Maintaining patient confidentiality and following practice policies and procedures.

Skills

Excellent communication

Strong organisational skills

Multitask

Compassionate and friendly manner

Good computer skills

Tools

Medical practice software

Job description

Are you friendly, organised and passionate about providing excellent customer service? Estella Medical Centre is looking for a welcoming and reliable Part-Time Medical Receptionist to join our team.

We are a busy general practice dedicated to providing quality healthcare to our local community. We are looking for someone who enjoys working with people, thrives in a team environment and takes pride in helping our practice run smoothly.

Part-Time Medical Receptionist

Estella Medical Centre | Estella, Wagga Wagga NSW

Are you friendly, organised and passionate about providing excellent customer service? Estella Medical Centre is looking for a welcoming and reliable Part-Time Medical Receptionist to join our team.

We are a busy general practice dedicated to providing quality healthcare to our local community. We are looking for someone who enjoys working with people, thrives in a team environment and takes pride in helping our practice run smoothly.

About the Role

As the first point of contact for our patients, you will play an important role in creating a positive and welcoming experience. This position involves a variety of administrative and reception duties, including:

• Greeting patients and managing a busy reception area.

• Answering telephone calls and responding to patient enquiries.

• Booking and managing appointments.

• Processing payments and handling patient billing.

• Managing patient records and maintaining accurate information.

• Processing incoming and outgoing correspondence, referrals and results.

• Supporting doctors, nurses and other team members with daily administrative tasks.

• Maintaining patient confidentiality and following practice policies and procedures.

About You

We are looking for someone who is approachable, professional and genuinely enjoys helping others. The ideal candidate will have:

• Excellent communication and customer service skills.

• Strong organisational skills and attention to detail.

• The ability to multitask and remain calm in a busy environment.

• A friendly, professional and compassionate manner when dealing with patients.

• Good computer skills and the ability to learn new systems.

• The ability to work both independently and as part of a team.

• A strong understanding of confidentiality and the importance of patient privacy.

Previous medical reception or medical administration experience will be highly regarded, although we encourage applications from candidates with transferable customer service and administration skills.

Experience with medical practice software, Medicare billing and private health fund claiming will be an advantage.

What We Offer

• A supportive and welcoming team environment.

• The opportunity to make a meaningful contribution to patient care.

• A varied role within a busy general practice.

• Ongoing opportunities to develop your medical administration skills.