Medical Administrator

Sydney Skin; Sydney; Vor Ort; AUD 36.000 - 47.000; Teilzeit

Zusammenfassung

Sydney Skin, a leading dermatology clinic in Sydney, seeks a casual or permanent part-time Medical Receptionist to join our team. You will welcome patients, manage phone and email inquiries, handle bookings, and support doctors and nurses in a fast-paced specialist practice.

The role offers flexible hours, training, and a friendly, professional environment where staff enjoy working together and delivering exceptional customer service.

Qualifikationen

• Friendly, professional and organised, with a strong customer-service focus.
• Excellent communication and interpersonal skills.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Willingness to learn and support the team.

Aufgaben

• Welcoming patients and providing professional, compassionate customer service.
• Managing phone, email and patient inquiries in a timely and professional manner.
• Troubleshooting booking, billing and administrative process errors.
• Scheduling appointments and managing complex patient bookings and doctor schedules.
• Processing payments, invoicing and Medicare, DVA and ADF billing.
• Accurate data entry and maintenance of patient records.
• Providing administrative support to doctors, nurses and management.

Kenntnisse

Customer service

Communication skills

Organisational skills

Multitasking

Computer literacy

Team player

Tools

Learning new systems

Jobbeschreibung

Casual or Perm-PT Medical Receptionist needed 3-4 days a week

Flexible Opportunity at Sydney's Leading Dermatology Clinic

Looking for a flexible role with an amazing team, great culture, and a respected healthcare brand?

Sydney Skin is one of Australia's leading dermatology clinics, renowned for delivering exceptional care across medical, surgical, and cosmetic dermatology. Our team of highly respected dermatologists, nurses, and support staff are passionate about helping patients feel confident in their skin while creating a workplace where people genuinely enjoy coming to work.

We're looking for a friendly, organised, and enthusiastic Casual or Perm PT Medical Receptionist to join our wonderful team.

This role would suit:

• A university student looking for flexible work around study.
• A parent returning to the workforce seeking school-friendly hours.
• Someone looking for casual work within a professional, supportive, and fun environment.
• Anyone who loves helping people and thrives in a fast-paced team setting.

Why You'll Love Working With Us

Flexible hours

Friendly, supportive and welcoming team

Work alongside some of Australia's most respected dermatologists

Comprehensive onsite training and ongoing support

Opportunity to learn about dermatology, skin health and cosmetic medicine

Staff discounts on skincare products

Modern, professional and positive workplace

Be part of a high-performing, well-respected healthcare brand

At Sydney Skin, we work hard, support one another, celebrate successes, and genuinely enjoy what we do.

About the Role

This is a dynamic medical administration role within a large and busy specialist practice. It extends beyond traditional reception duties, with responsibilities varying from day to day depending on patient, doctor and operational needs.

Our administration team works collaboratively across a range of functions, so you'll need to be adaptable, organised and comfortable using initiative to problem-solve, troubleshoot issues and manage competing priorities while maintaining a high standard of patient care and customer service.

Your responsibilities will include:

• Welcoming patients and providing professional, compassionate customer service
• Managing phone, email and patient enquiries in a timely and professional manner
• Problem-solving patient concerns and assisting with more complex requests
• Troubleshooting booking, billing and administrative process errors
• Scheduling appointments and managing complex patient bookings and doctor schedules
• Monitoring and actioning patient correspondence, requests and follow-ups
• Processing payments, invoicing and Medicare, DVA and ADF billing
• Accurate data entry and maintenance of patient records
• Managing scanning, referrals, correspondence and document processing
• Providing administrative support to our doctors, nurses and management team
• Assisting with surgical bookings, quotes, deposits and pre-payments
• Identifying administrative issues and escalating or resolving them appropriately
• Moving between different administrative responsibilities as the needs of the clinic change throughout the day
• Contributing to an organised, efficient and welcoming clinic environment

No two days are exactly the same. We are looking for someone who enjoys variety, takes initiative and is confident working within a fast-paced team where priorities can change throughout the day.

About You

You’ll be someone who enjoys working with people and takes pride in delivering outstanding customer service.

You’ll have:

• A warm, friendly and professional manner
• Excellent communication and interpersonal skills
• Strong attention to detail
• Great organisational skills
• High computer literacy and confidence learning new systems
• A positive, proactive attitude
• The ability to multitask and work efficiently in a busy environment
• A genuine willingness to support your team

Previous experience in a specialist medical practice or healthcare environment will be highly regarded, but a positive attitude and willingness to learn are equally important.

Join Our Team

If you’re looking for a role where you’ll feel supported, valued, and part of something special, we’d love to hear from you.