Medical Receptionist

I-MED Radiology Network; Mount Isa City; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Fitness passport

Uniform options

Job summary

I-MED Radiology Network, Mount Isa clinic, is seeking a casual Medical Receptionist to support patient intake and contact. You will be the first point of contact, handling check-in, inquiries, and scheduling across a busy radiology suite.

Join a team that values patient care, multi-system proficiency, and strong communication. The role offers flexible shifts and opportunities for growth within Australia’s largest private radiology network.

Qualifications

• Clear verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Relevant reception/customer service experience.
• Confidence working across multiple screens and systems.

Responsibilities

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

Skills

Communication

Organisation

Reception experience

Multiscreen setup

Job description

Job Description

The role is a casual, Medical Receptionist position, available to work shifts across the week (Monday to Friday) between 8am and 5pm. This role is based at our Mount Isa clinic.

Role Overview

As a Medical Receptionist, you will be the first point of contact for our patients.

Your Responsibilities Will Include

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

What We’re Looking For

• Clear verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Relevant reception/customer service experience.
• Confidence working across multiple screens and systems.

What We Can Offer You

Wellbeing benefits

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being

Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network
• Opportunity for position growth – gain more responsibilities with experience

Workplace Experience

• Collaborative and inclusive team
• Free parking onsite and street parking
• Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation

• Industry-competitive salary and benefits package
• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

About Us

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.