Medical Receptionist

Atlas Dermatology; Melbourne; On-site; AUD 34,000 - 48,000; Part time

Job summary

Atlas Dermatology is seeking a friendly and organised Part-Time Medical Receptionist to join our small, supportive team in Bentleigh, VIC. You will support the smooth day-to-day running of the dermatology clinic, welcoming patients, scheduling appointments, handling phone and email inquiries, and coordinating phototherapy and Medicare processes when required.

We value reliable, detail‑oriented team players with good IT skills and experience in medical administration.

Qualifications

• Experience in medical reception or healthcare administration.
• Familiar with Genie medical software or willingness to learn.
• Strong IT skills including Office applications and data entry.
• Excellent interpersonal and organisational abilities.

Responsibilities

• Opening and closing the clinic
• Welcoming patients and providing a warm, professional first impression
• Scheduling, confirming and managing patient appointments
• Coordinating phototherapy appointments and schedules
• Managing incoming phone calls and email enquiries
• Processing Medicare claims and payments
• Maintaining accurate patient records and appointment information
• Using practice management software and other clinic systems to keep the day running smoothly
• Supporting both medical dermatology and aesthetic teams

Skills

Medical reception

Genie software

IT skills

Team player

Job description

Atlas Dermatology is seeking a friendly, organised and professional Part‑Time Medical Receptionist to join our small, supportive team.

We are a growing dermatology clinic providing specialist medical dermatology services alongside aesthetic treatments. We are looking for someone who is passionate about patient care, enjoys working in a team environment and can confidently manage the day‑to‑day operations of a busy clinic.

Good IT skills are essential for this role. Previous medical reception experience is preferred, and knowledge of Genie medical software would be highly regarded.

About the role

Working closely with our dermatologists, clinicians and administration team, you will support the smooth day‑to‑day running of a dermatology clinic, serving both medical dermatology and aesthetic teams.

Key responsibilities

• Opening and closing the clinic

• Welcoming patients and providing a warm, professional first impression

• Scheduling, confirming and managing patient appointments

• Coordinating phototherapy appointments and schedules

• Managing incoming phone calls and email enquiries

• Processing Medicare claims and payments

• Maintaining accurate patient records and appointment information

• Using practice management software and other clinic systems to keep the day running smoothly

• Supporting both medical dermatology and aesthetic teams

We are looking for someone who is:

• Experienced in medical reception or a similar healthcare administration role
• Confident with computers and technology, with good IT skills including:
  • Practice management software for bookings, billing and patient records
  • Email, Microsoft Office (Word and Excel) and general data entry
  • Online and electronic payments, including Medicare claiming and EFTPOS
  • Learning new systems quickly and handling everyday technical issues calmly
• Familiar with Genie medical software, or willing to learn
• Highly organised, reliable and attentive to detail
• Warm, compassionate and genuinely patient‑focused
• Professional, positive and confident communicating with patients and colleagues
• A strong team player who is happy to support a small, close‑knit team
• Able to multitask, prioritise and remain calm in a busy environment

The Position

• Employment type: Part‑time
• Location: Bentleigh, VIC
• Clinic hours: Monday to Friday, 8:00 am – 5:00 pm
• Roster: Part‑time hours to be discussed with the successful applicant

Join Our Team

If you are a motivated and caring receptionist who takes pride in providing excellent patient service and would love to work in a professional, supportive dermatology clinic, we would love to hear from you.

We look forward to welcoming the right person to the Atlas Dermatology team.