Receptionist - Dermatology Practice

South Yarra Dermatology; Melbourne; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Casual position

Two shifts per week

Monday availability essential

Hours 8:00–17:30, Mon–Fri

No weekends

Competitive hourly rate

Job summary

South Yarra Dermatology is seeking a friendly Medical Receptionist to support a busy dermatology practice in South Yarra. The role focuses on welcoming patients, managing appointments and handling registrations and billing with a patient-focused approach.

The successful candidate will have strong communication skills, attention to detail and the ability to multitask in a busy setting. Prior medical reception and Medicare billing experience is advantageous, though not essential, with training

Qualifications

• Excellent communication and interpersonal skills.
• Organised, efficient and able to manage competing priorities.
• Professional, reliable and well-presented.
• Strong attention to detail and ability to follow through.
• Positive attitude, initiative and willingness to learn.
• Able to work independently and take direction.
• Previous reception or customer service experience preferred.
• Medical reception and Medicare billing experience advantageous.

Responsibilities

• Welcome patients and provide exceptional customer service.
• Manage appointments, confirmations and patient enquiries.
• Process patient registrations, referrals and billing.
• Assist with general administrative duties and follow-ups.
• Work collaboratively with our clinical and reception teams.
• Maintain patient confidentiality and accurate records.

Skills

Communication

Interpersonal skills

Organisation

Detail orientation

Independent worker

Job description

Medical Receptionist – South Yarra Dermatology

We are seeking a friendly, organised and motivated Medical Receptionist to join our growing specialist dermatology practice in South Yarra.

The ideal candidate will have outstanding customer service skills, excellent attention to detail and the ability to multitask effectively in a busy environment. Previous medical reception experience is highly regarded but not essential.

Key Responsibilities

• Welcome patients and provide exceptional customer service.

• Manage appointments, confirmations and patient enquiries.

• Process patient registrations, referrals and billing.

• Assist with general administrative duties and follow-ups.

• Work collaboratively with our clinical and reception teams.

• Maintain patient confidentiality and accurate records.

About You

• Excellent communication and interpersonal skills.

• Organised, efficient and able to manage competing priorities.

• Professional, reliable and well-presented.

• Strong attention to detail and ability to follow through.

• Positive attitude, initiative and willingness to learn.

• Able to work independently and take direction.

• Previous reception or customer service experience preferred.

• Medical reception and Medicare billing experience advantageous.

Hours & Benefits

• Casual position, approximately two shifts per week.

• Monday availability essential.

• Hours between 8:00 am and 5:30 pm, Monday to Friday.

• No weekends.

• Competitive casual hourly rate based on experience and applicable award.

• Supportive team environment, training and access to staff treatment benefits.