Medical Receptionist

Wunan Health; Kununurra; On-site; AUD 45,000 - 58,000; Full time

Job summary

Wunan Health in Kununurra is seeking a Medical Receptionist for the KWIC program to welcome clients, manage bookings and coordinate with the KWIC team and GP clinic.

The role involves handling telephone and email inquiries, maintaining records in Word and Excel, and ensuring confidentiality and safety standards are met within a culturally secure environment.

Qualifications

• Experience in reception duties in a business environment.
• Ability to communicate effectively and work in a team.
• Demonstrated capacity to provide a safe, culturally secure environment.

Responsibilities

• Provide a welcoming reception service to all who either contact or enter the KWIC program
• Communicate effectively over telephone, email or face to face with KWIC team members and the Wunan Health GP clinic
• Adhere to all KWIC policies on confidentiality and privacy protection
• Participate in making bookings for treatment and arranging appointments
• Maintain written records, by use of Microsoft Word and Excel
• Ensure our unit complies with work health and safety standards

Skills

Interpersonal skills

Teamwork

Reception experience

Education

Administration qualifications

Tools

Microsoft Word

Excel

Job description

Job Description

Kununurra Withdrawal Intervention Centre (KWIC) Medical Receptionist

Opportunity to work with one of Australia's leading Indigenous organisations

Access to generous salary packaging benefits

Wunan Foundation is a leading Aboriginal development organisation based in the Kimberley region of Western Australia. Its purpose is to ensure that Aboriginal people enjoy the capabilities and opportunities necessary to make positive choices that lead to independent, fulfilling lives.

Wunan is proud to deliver the first Aboriginal community-controlled Low Medical Withdrawal Service in Kununurra, the first of its kind in Western Australia. The six-bed facility offers comprehensive assessments, treatment planning, and 24-hour residential support by experienced Mental Health clinicians.

Key Duties

• Provide a welcoming reception service to all who either contact or enter the KWIC program
• Communicate effectively over telephone, email or face to face with KWIC team members and the Wunan Health GP clinic
• Adhere to all KWIC policies on confidentiality and privacy protection
• Participate in making bookings for treatment and arranging appointments
• Maintain written records, by use of Microsoft Word and Excel
• Ensure our unit complies with work health and safety standards

Requirements of the role

Essential Criteria:

• Demonstrated capacity to participate with the staff team to provide a safe, culturally secure environment
• Previous experience with reception duties in a business environment
• Strong interpersonal skills to communicate effectively
• Ability to work in a team

Desirable criteria:

• Qualifications in administration
• Previous experience with alcohol and other drug withdrawal services
• Aboriginal Australian
• A strong understanding of Indigenous people in general and or the remote communities of the Kimberley's.

Pre-employment requirements

• Satisfactory Criminal History Check (not older than 6 months)
• Current Working with children clearance
• Current Australian unrestricted ‘C’ class Driver’s license

For more information about this role, please contact [e-mail].

Closing date: Wednesday 21 October 2026

NOTE: All final applicants for this position will be asked to consent to a criminal record check and/or a working with children check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.