Receptionist

NACCHO; Perth; Hybrid; AUD 68,000 - 76,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

PD opportunities

Study Leave up to 10 days

Annual leave loading 17.5%

Bring Your Dog to Work Day

EAP

Volunteer Leave up to 2 days

Gym membership discounts

Long Service Leave 13 weeks

Christmas Closure

Job summary

Aboriginal Health Council of Western Australia in Boorloo (Perth) is seeking a skilled Receptionist to join our Corporate Services team. You will be the welcoming first point of contact for visitors and staff, delivering professional reception and administrative support across the Boorloo office.

In this full-time position, you will manage phone and email inquiries, coordinate mail and meetings, assist with travel bookings and maintain efficient office systems to ensure a positive experience for

Qualifications

• Experience in reception/administration or a similar customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and contribute to a team.
• Discretion and handling of confidential information.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Ability to communicate sensitively with Aboriginal and Torres Strait Islander peoples and uphold cultural safety.

Responsibilities

• Provide professional reception and customer service to visitors and stakeholders.
• Answer and direct phone calls; manage reception enquiries and monitor the central email.
• Coordinate mail, couriers, meeting rooms, catering and other office logistics.
• Provide general administrative support including data entry, document prep and meeting support.
• Coordinate travel and accommodation bookings per organisational policies.
• Maintain office supplies and records and contribute to continuous improvement.

Skills

Reception experience

Customer service

Communication skills

Organisation

Independent work

Confidentiality

MS Office

Tools

Microsoft Office

Job description

Aboriginal Health Council of Western Australia

• Location: WA
• Salary: $67,500 - $75,500 p.a. pro rata + superannuation + salary packaging up to $15,900
• Contact name: Connor Browne
• Contact email: [e-mail]
• Contact phone: [phone]

Full time

About the Opportunity

Location: Boorloo (Highgate, Perth WA)
Employment Type: Full Time
Employment Category: Permanent
Remuneration: $67,500 - $75,500 p.a. pro rata + superannuation + salary packaging up to $15,900

Be the welcoming first point of contact for AHCWA, providing professional reception and administrative support across our Boorloo (Perth) office.

As part of AHCWA's Corporate Services team, you will help create a positive experience for visitors, members and stakeholders while supporting the smooth day-to-day operation of the organisation.

About the Role

As the Receptionist, you will:

• Provide professional and welcoming reception and customer service to visitors, members and stakeholders.
• Answer and direct phone calls, manage reception enquiries and monitor the organisation's central email account.
• Coordinate incoming and outgoing mail, couriers, meeting rooms, catering and other office logistics.
• Provide general administrative support, including document preparation, data entry and meeting support.
• Coordinate travel and accommodation bookings in accordance with organisational policies and procedures.
• Maintain office supplies, records and administrative systems and contribute to continuous improvement.

You are friendly, organised and professional, with a strong customer service focus and the ability to keep things running smoothly in a busy office environment.

To be successful in this role, you will have:

• Experience in reception, administration or a similar customer-facing role.
• Excellent communication and interpersonal skills, with a professional and welcoming manner.
• Strong organisational skills and attention to detail, with the ability to manage competing priorities.
• The ability to work independently, use initiative and contribute positively to a team.
• The ability to handle sensitive information with discretion and maintain confidentiality.
• Good working knowledge of Microsoft Office, including Word, Excel and PowerPoint.
• The ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander peoples and uphold cultural safety.

Highly regarded

• Identifies as Aboriginal and/or Torres Strait Islander and is acknowledged as such by their community.

What’s on Offer

At AHCWA, you'll be part of a values-driven organisation committed to Aboriginal leadership, self-determination and improving health outcomes for Aboriginal communities across Western Australia.

In addition to a competitive salary, we offer:

• Salary packaging of up to $15,900 per year, increasing your take-home pay
• Professional development and training opportunities
• Up to 10 days Study Leave per year
• 17.5% annual leave loading
• Bring Your Dog to Work Day
• Employee Assistance Program (EAP)
• Up to 2 days Volunteer Leave per year
• Health and wellbeing initiatives, including discounted gym membership
• 13 weeks Long Service Leave after 7 years of service
• Paid two-week Christmas Closure period

The position operates within a multicultural organisation where the majority of employees, clients and stakeholders identify as Aboriginal and/or Torres Strait Islander. Applicants must demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander peoples and the ability to communicate sensitively and effectively in culturally diverse environments.

Please note

The successful candidate must provide a National Police Clearance (issued within the last three months), and have the right to work in Australia. A current Western Australian driver's licence and willingness to drive is essential. Some work outside normal hours may be required.

As per section 51 of the Equal Opportunity Act 1984 (WA), AHCWA actively seeks to increase the diversity of its workforce to better meet the needs of the communities it serves

Aboriginal and Torres Strait Islander people are strongly encouraged to apply