Medical Receptionist

Bump and Beyond Obstetrics and Fertility; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Job summary

Bump and Beyond Obstetrics and Fertility in Woolloongabba, Brisbane, is seeking a highly organised Medical Receptionist/Administration Assistant to join our busy clinic. You will greet patients, handle data entry, appointments, payments and day-to-day admin with confidentiality and professionalism.

Your ideal candidate is calm under pressure, reliable, able to work independently and as part of a team, with excellent communication and strong attention to detail.

Qualifications

• Has a strong work ethic and takes pride in doing a job well.
• Resilient and able to remain calm under pressure.
• Confident working independently and using initiative.
• Excellent communication and interpersonal skills.
• Organised, reliable with great attention to detail.
• Able to multitask and prioritise competing demands.
• Proactive, practical and confident with problem-solving.
• Understands confidentiality in a medical environment.

Responsibilities

• Answering incoming phone calls and assisting with patient enquiries.
• Meeting and greeting patients in a warm, friendly and professional manner.
• Patient data entry and maintaining accurate records.
• Monitoring and responding to emails in a timely manner.
• Taking payments and processing transactions.
• Scanning and managing patient documentation.
• General administrative and reception duties.
• Maintaining a clean, tidy and organised reception and office environment.
• Problem-solving and managing day-to-day tasks independently.

Skills

Strong work ethic

Resilience

Independent work

Communication skills

Attention to detail

Multitasking

Organisation

Job description

Bump and Beyond Obstetrics and Fertility – Woolloongabba QLD

Are you a highly organised, motivated and resilient individual with a strong work ethic? Do you enjoy working in a busy environment where no two days are the same?We are looking for a dedicated Medical Receptionist / Administration Assistant to join our growing obstetrics and fertility clinic.This is an opportunity for someone who takes pride in their work, has a positive attitude and is willing to go above and beyond to support our team and provide exceptional service to our patients.

Your Responsibilities Will Include:

• Answering incoming phone calls and assisting with patient enquiries.
• Meeting and greeting patients in a warm, friendly and professional manner.
• Patient data entry and maintaining accurate records.
• Monitoring and responding to emails in a timely manner.
• Taking payments and processing transactions.
• Scanning and managing patient documentation.
• General administrative and reception duties.
• Maintaining a clean, tidy and organised reception and office environment.
• Problem-solving and managing day-to-day tasks independently.

About You:

We are looking for someone who:

• Has a strong work ethic and takes pride in doing a job well.
• Is resilient and able to remain calm under pressure.
• Is confident working independently and using initiative.
• Has excellent communication and interpersonal skills.
• Is organised, reliable and has great attention to detail.
• Can multitask and prioritise competing demands.
• Is proactive, practical and confident with problem-solving.
• Understands the importance of confidentiality and professionalism in a medical environment.
• Experience with GENTU systems will be highly regarded and considered an advantage.
• Previous medical administration or reception experience would also be beneficial.

What We Offer:

• A supportive and welcoming team environment.
• The opportunity to grow and develop within our company.
• Ongoing learning and professional development.
• A rewarding role within the obstetrics and women's healthcare sector.
• The opportunity to become an important part of a growing business.