Medical Receptionist

Lumus Imaging; Brisbane; Hybrid; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

WFH flexibility

Onsite balance

Hybrid shifts

In-person onboarding

Remote IT support

Equipment provided

Career progression

Job summary

Lumus Imaging is seeking a patient-focused Medical Receptionist for our Chermside site at St. Vincent's Private Hospital Northside on a permanent, full-time basis.

The role is hybrid, combining remote work and on-site duties, with a 38-hour work week and shifts 6am–10pm weekdays and 7am–3.30pm weekends (penalty rates for weekend shifts). You will be the first point of contact for patients and practitioners, delivering reception services, scheduling procedures, managing records, and handling

Responsibilities

• Customer service and care
• Scheduling procedures and scans
• General clerical duties
• Patient record management
• Medicare billing and banking

Job description

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life. Lumus Imaging harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people. Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

About the role

Lumus Imaging has an opportunity for a patient-focused Medical Receptionist to join our Chermside site at St. Vincents Private Hospital Northside on a permanent, full-time basis. This role is a hybrid role combining working from home and working on site as a part of a larger team. 38 hour week with varying shifts between 6am-10pm Monday to Friday, and weekends between 7am-3.30pm (weekend shifts will have penalty rates).

As a Medical Receptionist you will play an essential role in the experience our patients have when they visit our clinic for medical imaging appointments. Your day-to-day responsibilities will be providing reception services and acting as the first point of contact for patients and practitioners. This role is ideal for someone who has previous experience collaborating with people both face to face and over the phone as well as being able to navigate various technology and systems.

What’s on Offer

• Competitive Salary with our recently updated EBA


• Work-from-home flexibility – enjoy the balance of working remotely while staying connected to a supportive team.


• This role balances working from home with onsite work.


• Expectation for a full-time employee would be 40% of shifts working from home.


• Comprehensive training – in-person onboarding (approx. 4 weeks) to set you up for success.


• Ongoing support – remote help available whenever you need it via phone and Teams.


• Company-provided equipment – Working from home set up supplied.


• Career progression – join a growing business where your contributions are valued and recognised.

You will be responsible for all reception duties including

• Customer service and care


• Scheduling procedures and scans


• General Clerical Duties


• Patient record management


• Medicare billing and banking

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits include:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).


• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.


• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.


• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.


• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.