Medical Front Desk & Practice Coordinator

Medical& aviation centre Wolli creek; Sydney; On-site; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive pay based on experience

Professional development opportunities

Supportive team environment

Job summary

Medical& aviation centre Wolli creek in Sydney is seeking a capable medical receptionist/practice administrator to support day-to-day operations and practice coordination. You will manage patient interactions, scheduling, billing, records, and phone workflow within a collaborative team.

The role emphasizes accuracy, confidentiality, and responsiveness, with opportunities for professional development and a supportive environment. Prior experience with Best Practice or HotDoc is valued.

Qualifications

• Minimum 1 year experience in medical reception.
• Excellent communication and interpersonal skills.
• Proficiency with medical software (Best Practice) is highly regarded.
• Ability to handle billing, records, and scheduling with accuracy.
• Ability to work independently and as part of a team.
• Commitment to confidentiality and privacy laws.
• Willingness to learn and adapt.

Responsibilities

• Patient communication and interaction with patients, doctors, allied health, insurers, and other contacts
• Appointment scheduling and booking
• Billing and accounts management
• Handling of medical records
• Phone management and record-keeping
• Working collaboratively within a medical or administrative team

Skills

Communication

Appointment booking

Billing

Medical software

Data entry

Confidentiality

MS Word & Outlook

Time management

Teamwork

Interpersonal skills

Tools

Best Practice

HotDoc

MS Word

Outlook

Job description

Medical& aviation centre Wolli creek in Sydney is seeking a capable medical receptionist/practice administrator to support day-to-day operations and practice coordination. You will manage patient interactions, scheduling, billing, records, and phone workflow within a collaborative team.

The role emphasizes accuracy, confidentiality, and responsiveness, with opportunities for professional development and a supportive environment. Prior experience with Best Practice or HotDoc is valued.