Medical Front Desk & Admin Assistant

Essential ENT Victoria; Greater Bendigo; On-site; AUD 42,000 - 52,000; Full time

Job summary

Essential ENT Victoria in Bendigo is seeking an enthusiastic administrative assistant to join our fast-paced practice. You will be the first friendly face patients see, answering questions in person, by phone and email, while coordinating appointments and managing payments.

No prior experience required for the right candidate, with training provided. Ideal candidates are detail-focused, well-spoken, and able to multitask in a busy environment.

Qualifications

• Customer service and/or medical reception experience will be highly regarded but is not essential.

Responsibilities

• Answer questions from patients in person, over the phone and via email.
• Book and manage patient appointments.
• Process patient payments and inpatient billing.
• Manage correspondence.

Skills

Attention to detail

Interpersonal skills

Written communication

Oral communication

Organisational skills

Fast learner

Teamwork

Phone etiquette

Professional presentation

Flexible availability

Job description

Essential ENT Victoria in Bendigo is seeking an enthusiastic administrative assistant to join our fast-paced practice. You will be the first friendly face patients see, answering questions in person, by phone and email, while coordinating appointments and managing payments.

No prior experience required for the right candidate, with training provided. Ideal candidates are detail-focused, well-spoken, and able to multitask in a busy environment.