Medical Administration

Lotus People; Sydney; On-site; AUD 55,000 - 65,000; Part time

Benefits offered by this job

On-site in Sydney CBD

Immediate start

Contract extension potential

Job summary

Lotus People is seeking an experienced Medical Administrator to support a busy specialist healthcare practice in Sydney. This role focuses on Medicare billing, invoicing and a range of administrative duties, working on-site in the Sydney CBD.

You will collaborate with clinicians and the wider team to ensure smooth day-to-day operations, manage patient records, and assist with a variety of administrative tasks while maintaining a warm, proactive approach to patient care.

Qualifications

• Prior medical administration experience is essential.
• Medicare billing and claims processing experience is required.
• Familiarity with private medical invoicing and accounts administration is expected.
• Payroll exposure would be advantageous but is not essential.

Responsibilities

• Manage Medicare billing, claims processing and private patient invoicing.
• Process payments, reconcile accounts and support general financial administration.
• Coordinate patient appointments, bookings and specialist schedules.
• Maintain accurate patient records and confidential medical documentation.
• Manage patient onboarding, consent forms and related administration.
• Liaise with clinicians, specialists and external healthcare providers.
• Respond to patient enquiries with professionalism, empathy and discretion.
• Provide reception and front-desk support when required.
• Assist with broader administrative tasks and identify opportunities to improve internal processes.

Skills

Medicare billing

Medical administration

Accounts reconciliation

Genie Gen 2

Attention to detail

Customer service

Tools

Genie Gen 2

Job description

Previous experience with billings admin is strongly desirable & full working rights

ROLE DETAILS

• Location: Sydney CBD
• Hourly Rate: Up to $47 per hour + super
• Contract:4 weeks with potential to extend / go perm
• Start Date: Immediate
• Hours: Full-time, Monday to Friday, 8:00am-4:00pm
• Working Arrangements: On-site

ABOUT THE COMPANY

This well-established specialist healthcare practice is known for delivering exceptional patient care within a premium private healthcare environment. With a warm, welcoming culture and a strong focus on personalised service, the team is passionate about making a meaningful difference in patients' lives. You'll be joining a collaborative, close-knit team that values professionalism, compassion and initiative, with an exciting opportunity to contribute to a growing practice.

ABOUT THE ROLE

An exciting opportunity for an experienced Medical Administrator to support the smooth running of a busy specialist healthcare practice. With a key focus on Medicare billing, invoicing and broader administrative support, you'll work closely with clinicians and the wider team to deliver seamless day-to-day operations. This varied, hands-on role is ideal for someone who enjoys taking ownership, thrives in a fast-paced environment and brings a warm, proactive approach to patient care.

DUTIES

• Manage Medicare billing, claims processing and private patient invoicing
• Process payments, reconcile accounts and support general financial administration
• Coordinate patient appointments, bookings and specialist schedules
• Maintain accurate patient records and confidential medical documentation
• Manage patient onboarding, consent forms and related administration
• Liaise with clinicians, specialists and external healthcare providers
• Respond to patient enquiries with professionalism, empathy and discretion
• Provide reception and front-desk support when required
• Assist with broader administrative tasks and identify opportunities to improve internal processes

SKILLS & EXPERIENCE

• Previous experience in medical administration, ideally within a private specialist practice
• Demonstrated experience with Medicare billing and claims processing is essential
• Strong understanding of private medical billing, invoicing and accounts administration
• Experience with payment reconciliation and broader financial administration highly regarded
• Familiarity with medical practice management systems such as Genie, Gen 2 or similar
• Excellent organisational skills and strong attention to detail
• Confidence working autonomously and managing competing priorities
• Warm, empathetic communication style and the ability to navigate sensitive patient interactions
• Proactive, adaptable and happy to support across a variety of administrative functions
• Payroll exposure would be advantageous but is not essential

BENEFITS

• Competitive hourly rate of up to $47 per hour + super
• Convenient Sydney CBD location, close to public transport
• Monday to Friday hours, supporting a consistent work routine
• Opportunity to work within a premium specialist healthcare practice
• Supportive leadership and a collaborative, welcoming team culture
• Varied and engaging responsibilities beyond traditional reception duties
• Potential for contract extension based on business needs

OUR RECRUITMENT PROCESS

At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Every application we receive is reviewed by a real person, never by AI.

Additional information

• Up to $47 per hour + super | Sydney CBD | Immediate start
• Varied medical administration role with a strong focus on billings
• Join a welcoming, growing team within a premium healthcare environment