Dynamic Medical Administration – Team, Training & Growth

QLD Respiratory and Sleep; Hervey Bay; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

On the job training and support

Team based environment

Above award salary

Job summary

QLD Respiratory and Sleep – Hervey Bay QLD is seeking a highly organised, friendly secretary to join their team on a full-time basis. Prior medical reception experience is valued, but exceptional administration skills are encouraged to apply.

You will handle patient interactions, data management, scheduling, and billing in a supportive team environment. The role offers on-the-job training and a collaborative team-based workplace, with an attractive salary above the award and opportunities to

Qualifications

• Excellent customer service and administrative skills.
• Strong verbal and written communication.
• Ability to work under pressure and meet deadlines.
• Excellent time management and organisational skills.
• Experience with Clinic to Cloud software is valued.
• Proactive and problem-solving mindset.
• Strong interpersonal skills with staff and patients.
• Team-oriented and reliable.

Responsibilities

• Be the first point of contact for patients, in person or by phone.
• Efficiently manage patient data, appointments, procedures, files, correspondence and accounts.
• Schedule and manage patient appointments.
• Coordinate referrals, scans, test results and other medical reports.
• Liaise with specialists and healthcare professionals.
• Manage patient invoicing and receipting of consultations (Medicare, DVA, Workers Compensation, third party).
• Complete end-of-day reconciliations (eftpos, credit cards, cash).
• Edit and send letters.

Skills

Customer service

Administrative skills

Communication skills

Attention to detail

Tools

Clinic to Cloud

Job description

QLD Respiratory and Sleep – Hervey Bay QLD is seeking a highly organised, friendly secretary to join their team on a full-time basis. Prior medical reception experience is valued, but exceptional administration skills are encouraged to apply.

You will handle patient interactions, data management, scheduling, and billing in a supportive team environment. The role offers on-the-job training and a collaborative team-based workplace, with an attractive salary above the award and opportunities to